VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.545861297539 100
5

348 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

348 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

320 out of 322 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

319 out of 325 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

331 out of 346 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

337 out of 348 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Acworth, GA on Verified Purchase
"Had a mainline break. Came right out and repaired it quickly and properly. Very professional work!"
100% rating 100 from Norcross, GA on Verified Purchase
"I’ve never dealt with an organization that was more geared to taking care of the customer. From Ashley, who took my call and scheduled me with Jamison, whom I praised Caleb to. Every contact. Every employee… felt like I was talking to a family member or close friend. I couldn’t be more pleased. Caleb is the most impressive professional I have dealt with for any service to my home in my memory. I still text him every couple of days just to check on him. I have shared my experience with your company to my friends and family as well. I am your biggest fan for life and will only use Grassroots moving forward. I have a plumber who lives next door to me with whom I am friends. He was out on a call when this was happening, and I’m so glad for it. Thank you for everything!"
100% rating 100 from Acworth, GA on Verified Purchase
"I have called on you a few times now. Every time has been great. I will continue calling for my plumbing needs."
100% rating 100 from Kennesaw, GA on Verified Purchase
"Very professional and quick service. Excellent communication and follow-up by all parties we came in contact with. Thank you! "
100% rating 100 from Canton, GA on Verified Purchase
"Appreciate the level of professionalism and expertise!"
100% rating 100 from Woodstock, GA on Verified Purchase
"The lead plumber was extremely courteous and knowledgeable and took the time to explain everything to me in a manner that I understood. He explained what further services we would most likely need, but was non-pressuring and broke down the pricing clearly. His apprentice was also very knowledgeable and seemed to know what he was doing as well. Overall, a very pleasant experience. "
100% rating 100 from Woodstock, GA on Verified Purchase
"Wonderful experience! Nikolas was extremely knowledgeable, friendly, and pleasant to work with. Great communication."
100% rating 100 from Alpharetta, GA on Verified Purchase
"I've never been displeased with the quality of service provided by Grassroots. Their word is their commitment. I never have to worry about whether the job is completed or not. There are no surprises with Grassroots."
100% rating 100 from Canton, GA on Verified Purchase
"Professionalism and customer service are two of the many more reasons why I continue to call on them for all my plumbing needs. Friendly and experts in their field! "
100% rating 100 from Kennesaw, GA on Verified Purchase
"All technicians have been excellent. Nickolas most recently did a great job on upgrades to toilets and sinks!"
(196 Remaining)