VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.523845571537 100
5

343 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ยท
Woodstock, GA 30189

Consumer Review Summary

343 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

315 out of 317 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

314 out of 320 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

326 out of 341 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

332 out of 343 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Canton, GA on Verified Purchase
"Appreciate the level of professionalism and expertise!"
100% rating 100 from Woodstock, GA on Verified Purchase
"The lead plumber was extremely courteous and knowledgeable and took the time to explain everything to me in a manner that I understood. He explained what further services we would most likely need, but was non-pressuring and broke down the pricing clearly. His apprentice was also very knowledgeable and seemed to know what he was doing as well. Overall, a very pleasant experience. "
100% rating 100 from Woodstock, GA on Verified Purchase
"Wonderful experience! Nikolas was extremely knowledgeable, friendly, and pleasant to work with. Great communication."
100% rating 100 from Alpharetta, GA on Verified Purchase
"I've never been displeased with the quality of service provided by Grassroots. Their word is their commitment. I never have to worry about whether the job is completed or not. There are no surprises with Grassroots."
100% rating 100 from Canton, GA on Verified Purchase
"Professionalism and customer service are two of the many more reasons why I continue to call on them for all my plumbing needs. Friendly and experts in their field! "
100% rating 100 from Kennesaw, GA on Verified Purchase
"All technicians have been excellent. Nickolas most recently did a great job on upgrades to toilets and sinks!"
100% rating 100 from Atlanta, GA on Verified Purchase
"Grassroots was referred to me by another company. I called Grassroots and explained our problem: our water tank in the crawlspace was leaking. They offered to come out the next day, and when that wasn't convenient, they came out the following day. Matthew, our service guy, called when en route and arrived on time. He wore shoe booties in the home, explained the problem, showed me pics, and before and after. Matthew was professional, friendly, and made me feel comfortable with the work he had to do to fix our plumbing issue."
100% rating 100 from Acworth, GA on Verified Purchase
"Fantastic!"
100% rating 100 from Roswell, GA on Verified Purchase
"Great service!"
100% rating 100 from Acworth, GA on Verified Purchase
"I would recommend you guys to anyone. They did a great job in a timely manner and were very respectful."
(192 Remaining)