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Grassroots Plumbing
98.204264870932 100
4.9

231 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ยท
Woodstock, GA 30189

Consumer Review Summary

231 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

214 out of 215 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

210 out of 215 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

217 out of 230 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

222 out of 231 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dallas, GA on Verified Purchase
"Grassroots Plumbing came in, assessed our situation, and gave us the estimate, we okayed the price, and the job was done efficiently the following day. It was a big job, involving leaks, a kitchen faucet, and a water heater, and we feel it was done very well. Jamison and Hudson were exceptional."
100% rating 100 from Roswell, GA on Verified Purchase
"We have used Grassroots Plumbing on two occasions. The first was to replace the water line from the street to the house. The second time was to replace the water heater, upgrade the sump pump, and relocate the water spigot. This last time Caleb provided amazing service. It was a day that a storm was coming through Atlanta. He worked all day and did an amazing job. He explained exactly what we needed and updated us throughout the day. When we need a plumber we will only call Grassroots Plumbing and will request Caleb, although they are all fantastic!"
100% rating 100 from Woodstock, GA on Verified Purchase
"Nikolas was very professional and thorough. His work was of excellent quality!"
100% rating 100 from Smyrna, GA on Verified Purchase
"Nicholas did a great job explaining the problem, explaining the plumbing problem so I understood it wasn't just a cut/splice fix, much more involved, explained the process and how much time it would take, explained the need for the cleaning of the tankless water heater, he stayed with the task until completed, we feel like he did what needed to be done rather than trying to add to the cost. Good job!"
100% rating 100 from Smyrna, GA on Verified Purchase
"Caleb -Service Expert- very Professional, very detailed, and good about explaining what he was doing. Caleb made me very comfortable with the work that was being done. After the job -cleaned up everything. Very happy with my new Water Heater, new cut-off water valves under my kitchen sink + new faucet for the outside. Would highly recommend this company."
100% rating 100 from Ellijay, GA on Verified Purchase
"Nicklaus was great. Very competent and professional. He and Landon were very organized and easy to work with."
100% rating 100 from Dallas, GA on Verified Purchase
"Always friendly, knowledgeable, willing to listen, and fair pricing. Caleb served us magnificently a second time. He always explains what he notices and gives all options. He is never pushy and I love that! "
100% rating 100 from Waleska, GA on Verified Purchase
"Caleb is the best. Thanks for your service and professionalism. "
100% rating 100 from Roswell, GA on Verified Purchase
"Nikolas did an outstanding job of finding our leak and digging until he could repair it. Above and beyond! "
100% rating 100 from Woodstock, GA on Verified Purchase
"Both guys here were wonderful, thank you! Will be calling you again! "
(129 Remaining)