VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.491879350348 100
4.9

336 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ยท
Woodstock, GA 30189

Consumer Review Summary

336 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

308 out of 310 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

307 out of 313 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

319 out of 334 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

325 out of 336 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Atlanta, GA on Verified Purchase
"Grassroots was referred to me by another company. I called Grassroots and explained our problem: our water tank in the crawlspace was leaking. They offered to come out the next day, and when that wasn't convenient, they came out the following day. Matthew, our service guy, called when en route and arrived on time. He wore shoe booties in the home, explained the problem, showed me pics, and before and after. Matthew was professional, friendly, and made me feel comfortable with the work he had to do to fix our plumbing issue."
100% rating 100 from Acworth, GA on Verified Purchase
"Fantastic!"
100% rating 100 from Roswell, GA on Verified Purchase
"Great service!"
100% rating 100 from Acworth, GA on Verified Purchase
"I would recommend you guys to anyone. They did a great job in a timely manner and were very respectful."
100% rating 100 from Acworth, GA on Verified Purchase
"Grassroots was recommended to me by a neighbor. He gave high praise, so that is why I initially called. After receiving excellent service, I can say I have found the plumber I can trust for all my future plumbing needs. I moved here from California about a year ago, so I did not know which companies were good. I truly believe Grassroots is a good one. Thank you!"
100% rating 100 from Decatur, GA on Verified Purchase
"I absolutely love working with Grassroots Plumbing. They are so honest, knowledgeable, friendly, patient - from the phone representatives to the service experts - and they make everything a breeze. I have full trust that the work will be done well and that they will go above and beyond to rectify anything that is less than great. I highly recommend Grassroots to anyone I talk to about plumbing. "
100% rating 100 from Holly Springs, GA on Verified Purchase
"You found my problem and did a thorough investigation with photos. Thank you!"
100% rating 100 from Alpharetta, GA on Verified Purchase
"I've used Grass Roots on different properties, and each time they performed the work in a high-quality manner. I've not been disappointed."
100% rating 100 from Acworth, GA on Verified Purchase
"Jamison and Landon were so respectful and professional. The price was very fair; I thought it was going to be more. They went above and beyond my expectations. They left everything clean and worked in a timely manner. I will definitely recommend and use Grassroots for any future needs. I am very happy!"
100% rating 100 from Smyrna, GA on Verified Purchase
"Jacob was great. He was extremely knowledgeable. We called for a broken toilet, but Jacob looked for the root cause of our problems. Other companies just wanted to fix the toilet. He was reliable and courteous. "
(186 Remaining)