VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.607142857143 100
5

364 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

364 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

334 out of 336 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

333 out of 339 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

346 out of 361 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

353 out of 364 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Woodstock, GA on Verified Purchase
"Super nice group of reliable and humble people!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Nick is very competent, keeps us updated as work progresses!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Nicholas and Dillion were highly knowledgeable professionals and knowledgeable. Nicholas was able to help us navigate through our multiple issues that led to a basement flood. This is our second time using Grassroots for an emergency, always quick to respond! The work done is highly professional. Good work, Everyone!! Thank you!! "
100% rating 100 from Alpharetta, GA on Verified Purchase
"Nikolas and his crew were the best example of what professionalism should be. Grassroots exemplifies the very best in service. "
100% rating 100 from Norcross, GA on Verified Purchase
"Excellent service! Landon is very knowledgeable and thorough; he did not leave any mess. He is very polite. I would highly recommend him to my neighbors and friends. Thank you for such excellent service!"
100% rating 100 from Atlanta, GA on Verified Purchase
"Nikolas is a valuable addition to your team, he always takes the time to explain his rationale and is flexible to listen and consider customer alternatives."
100% rating 100 from Alpharetta, GA on Verified Purchase
"You guys are always on time and very professional! "
100% rating 100 from Roswell, GA on Verified Purchase
"I had a fantastic experience with Grassroots Plumbing. From start to finish, they were incredibly respectful and professional. They showed up right on time, which I really appreciated, and the quality of their work was top-notch. They were also very detailed and meticulous in explaining exactly what they were doing, which made me feel confident and informed throughout the whole process. I’d definitely recommend them to anyone in need of plumbing services! Caleb and his crew are absolutely amazing. "
100% rating 100 from Acworth, GA on Verified Purchase
"The Grassroots team did an outstanding job from start to finish. I was particularly impressed by the attention to detail during both the preparation and the on-site cleanup phases, as well as the seamless coordination of effort throughout the project. In observation, Caleb exemplified leadership throughout the process. He provided a clear and thorough explanation of the project beforehand and consistently checked in before any decision-making activities. He effectively delegated responsibilities and instilled confidence in the crew, which contributed greatly to a smooth execution of the work at hand. Matthew also played a critical role in providing supplementary details, answering questions, and was very helpful overall from start to finish. Additionally, Dillan and Logan were extremely approachable and interactive, even while remaining fully engaged in their tasks. Even in our phone interactions, Jacob showed great attention to detail and explained things in a way that was both clear and relatable. Overall, the entire team was professional, efficient, and courteous—not only in their interactions with me but also with one another. Their collaborative approach turned this challenging situation into a pleasant experience."
100% rating 100 from Atlanta, GA on Verified Purchase
"Excellent service!! "
(206 Remaining)