VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.389760528489 100
4.9

315 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

315 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

288 out of 290 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

287 out of 293 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

298 out of 313 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

304 out of 315 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cartersville, GA on Verified Purchase
"Caleb was absolutely amazing. He was so knowledgeable about everything. And made me feel very confident that I was giving my money to the right company. I trust him with my whole house!! Customer service was also great. The lady who made my appointment so so professional and kind. It’s hard to find people like that nowadays! "
100% rating 100 from Atlanta, GA on Verified Purchase
"All the employees are so lovely, such a great group of people to work with! They are right on top of things, they do an excellent job, and they really care! I had a lot of issues at my home this past year, and I was so thankful for all the things they did for me! "
100% rating 100 from Roswell, GA on Verified Purchase
"You all are the best! From the very beginning, back in approximately 2010, before Grassroots Plumbing was born, throughout the multitude of water-related issues and projects, I have never been disappointed with your people or the work completed. There's just no company out there, in any craft, that matches your professionalism, responsiveness, integrity, and craftsmanship. I thank you for all the years of service you provided to me and my teams at the other hotels in our region! Well done!! "
100% rating 100 from Canton, GA on Verified Purchase
"Nikolas was great to talk to and did great work. Thank you for the thank you gift. It was unexpected and very nice."
100% rating 100 from Marietta, GA on Verified Purchase
"The team performing the work was very professional and respectful. They did a great job in my house. The job was to replace the exterior water line from the water meter to the interior wall of my house. So I was expecting them just to connect the new water line to the existing one inside my house, just a few inches inside the interior wall in my basement. They actually extended the line several feet into another room of the basement, relocated the shutoff valve to a much more accessible place, and also provided a new water pressure reducing valve, all of this at no additional cost. So I was very satisfied with going the extra mile without asking and performing good quality work. "
100% rating 100 from Acworth, GA on Verified Purchase
"Quality and Honesty! You have had days of hard work at our home several times or a small fix in a sink. The work is always top-notch, done by polite, honest, knowledgeable people! Thanks for being such a help in our needs. "
100% rating 100 from Acworth, GA on Verified Purchase
"Nikolas does great work! "
100% rating 100 from Acworth, GA on Verified Purchase
"I will use Grassroots for all of my plumbing needs from now on. Very professional, reasonable, reliable, friendly, all-around great company. Thank you, Grassroots, for a great experience! And thank you for the gift! "
100% rating 100 from Marietta, GA on Verified Purchase
"Had a plumbing emergency with water coming through the ceiling. They were able to respond quickly, diagnose, and solve the problem. Fair price for great service! "
100% rating 100 from Woodstock, GA on Verified Purchase
"I needed someone to fix my master bath toilet right away. They arranged it so that someone came out right away. Excellent work and explanation of the work to be done!"
(169 Remaining)