VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.454973513832 100
4.9

444 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

444 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

405 out of 407 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

402 out of 409 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

417 out of 439 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

427 out of 444 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Marietta, GA on Verified Purchase
"Nicolas and Taylor did a great job for us in replacing portions of our gas line. Outstanding work! And thanks so much for the gifts you sent us."
100% rating 100 from Marietta, GA on Verified Purchase
"Nickolas and Taylor did an outstanding job! "
100% rating 100 from Canton, GA on Verified Purchase
"Expert skills, professional, courteous, knowledgeable, outstanding customer care!"
100% rating 100 from Alpharetta, GA on Verified Purchase
"Always happy with the work you guys do!"
100% rating 100 from Roswell, GA on Verified Purchase
"Josh was very kind, professional, and helpful. He checked out my plumbing situation thoroughly and took care of the leak in the pipes and the problems I had behind the wooden cabinets. "
100% rating 100 from Smyrna, GA on Verified Purchase
"Grassroots helped with a large plumbing repair project for me at work and were great to work with! Responsive, honest, and thorough. Every team member I worked with was kind and knowledgeable, and took the time to talk through options. I knew when I needed a plumber at my own home, Grassroots was the team I would call...no question. "
100% rating 100 from Marietta, GA on Verified Purchase
"Got an appointment the next morning! Tech arrived on time and finished the job quickly and efficiently. My new toilet is working perfectly, and the awful odor from the broken seal was gone before the job was finished. Thank you, Grassroots! (And thanks for the delicious Werther’s candies!)"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Honestly, it was fantastic all the way around. I do not plan to ever use another plumber."
100% rating 100 from Roswell, GA on Verified Purchase
"Very professional, knowledgeable, and courteous service personnel. When he spoke about the issues we were experiencing, the confidence he had in explaining the problem and the solution was very reassuring. "
100% rating 100 from Woodstock, GA on Verified Purchase
"The toilet replacement wasn't easy, and it was in a very cramped place, but Josh made quick work of the job. The new toilet he recommended has worked perfectly Every. Single. Flush. A huge win as the old toilet was beyond annoying. He made sure my floor wasn't dinged when he removed the old toilet and left the bathroom spotless. Grassroots has always provided us excellent service! They communicate clearly and do what they say they're going to do. "
(258 Remaining)