VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.645404663923 100
5

380 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

380 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

347 out of 349 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

346 out of 352 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

362 out of 377 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

368 out of 380 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Woodstock, GA on Verified Purchase
"Having unexpected leaks and issues are never easy to deal with, but Grassroots from first phone call asking for service, to the great team members coming to inspect and repair leak and level of trustworthiness and professionalism make it so much easier to deal with. Grassroots has been so reliable and their response time has been so quick each time we have had them come out for different unexpected needs now."
100% rating 100 from Woodstock, GA on Verified Purchase
"Nicholas explained what was broken, why it was broken, and what it would take to fix it, from materials to price. Very thorough and easy to understand. He did excellent work, and I’m proud to show it off! "
100% rating 100 from Woodstock, GA on Verified Purchase
"I trust Grassroots Plumbing to do a good job while letting me know what is wrong and giving me the price upfront."
100% rating 100 from Marietta, GA on Verified Purchase
"The entire staff was excellent that we had assisting us. Nikolas, Jacob, and Jason went out of their way to resolve all of our plumbing problems. Ashley was wonderful at scheduling the crew needed to respond to our needs. As usual, Grassroots Plumbing gets 5 stars. Also, thank you for the gift, just another way to show your appreciation to your customers."
100% rating 100 from Marietta, GA on Verified Purchase
"We go way back with this company, and their fine, well-trained, and courteous representatives! From the time you speak to that sweet Ashley until the job is finished, they problem-solve, explain, and then carry out the best of service! We highly recommend Grassroots for any plumbing needs! "
100% rating 100 from Woodstock, GA on Verified Purchase
"Super nice group of reliable and humble people!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Nick is very competent, keeps us updated as work progresses!"
100% rating 100 from Kennesaw, GA on Verified Purchase
"Nicholas and Dillion were highly knowledgeable professionals and knowledgeable. Nicholas was able to help us navigate through our multiple issues that led to a basement flood. This is our second time using Grassroots for an emergency, always quick to respond! The work done is highly professional. Good work, Everyone!! Thank you!! "
100% rating 100 from Alpharetta, GA on Verified Purchase
"Nikolas and his crew were the best example of what professionalism should be. Grassroots exemplifies the very best in service. "
100% rating 100 from Norcross, GA on Verified Purchase
"Excellent service! Landon is very knowledgeable and thorough; he did not leave any mess. He is very polite. I would highly recommend him to my neighbors and friends. Thank you for such excellent service!"
(211 Remaining)