VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Grassroots Plumbing
98.260869565217 100
4.9

270 reviews since June, 2023

Grassroots Plumbing
(770) 560-1792 ·
Woodstock, GA 30189

Consumer Review Summary

270 reviews since June, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grassroots Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

246 out of 248 gave 5 stars

Q: Knowledge and professionalism of your Service Expert:

243 out of 249 gave 5 stars

Q: How likely are you to recommend Grassroots Plumbing to a friend or family member?

254 out of 268 gave 5 stars

Q: Please rate your overall experience with Grassroots Plumbing:

260 out of 270 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Decatur, GA on Verified Purchase
"Excellent experience! I never thought I would be excited about spending money to replace toilets but Matthew made this such a good experience. Everything was thoroughly explained, he was patient and answered all my questions, and was an overall pleasure to work with. I was impressed with the quality of the work and the end-to-end experience. "
100% rating 100 from Roswell, GA on Verified Purchase
"Thanks for the great work and the cookies!"
100% rating 100 from Dunwoody, GA on Verified Purchase
"We were impressed with the professionalism and knowledge of our technician."
100% rating 100 from Acworth, GA on Verified Purchase
"All of our contacts with Grassroots, whether with the office or with the plumbers have been excellent. Our most recent visit from Nicholas (and trainee, Landon) was over expectations. Everything was explained in detail and the workmanship was exceptional. Please give Nicholas the recognition that he deserves. An HVAC technician came to our home the day after Nicholas installed a whole house filtration system and had put in new copper plumbing and pressure gauges he inspected it and commented on how professional the work was and he said that now he wants to get a whole house filtration system, too! We are happy to have Grassroots as our new plumbing service!"
100% rating 100 from Acworth, GA on Verified Purchase
"Excellent service!"
100% rating 100 from Woodstock, GA on Verified Purchase
"Grassroots is in a class of its own! I wouldn’t hesitate to call them! Thank you for taking such good care of us!!!"
100% rating 100 from Alpharetta, GA on Verified Purchase
"This was the second time Grassroots Plumbing performed work for us at our home. We were very pleased, once more, with the quality of the job they completed. Thank you!"
100% rating 100 from Acworth, GA on Verified Purchase
"I was very pleased with the workmanship and responsiveness of Grassroots. I will definitely use them again if I have plumbing issues and recommend them to others. Quality company!"
100% rating 100 from Roswell, GA on Verified Purchase
"Grassroots was able to replace my home water heater the same day the old one failed!"
100% rating 100 from Acworth, GA on Verified Purchase
"From the time I contacted your company's phone number, Jacob listened to the emergency issue we were having with our water heater. He set us up to have a plumber come out within a given time window. Caleb was the plumber dispatched to our address. He not only was professional and thorough in explaining the problem but provided the solutions. He was very courteous throughout the start to finish of the job. Thank you Jacob and Caleb and Grassroots Plumbing! We have already shared the company's contact information within our subdivision."
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