4.9
322 reviews since November, 2023
Consumer Review Summary
322 reviews since November, 2023
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of E. Dennis Heating, Cooling, Plumbing & Electrical. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
307 out of 320 gave 5 stars
Q: Timeliness in responding to your needs:
304 out of 320 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
250 out of 261 gave 5 stars
Q: Communication and follow-up from the Salesperson:
244 out of 260 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
252 out of 262 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
294 out of 316 gave 5 stars
Q: Condition of the work area after job completion:
285 out of 317 gave 5 stars
Q: How likely would you be to use our company again?
304 out of 322 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
295 out of 320 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
55 out of 59 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
55 out of 59 gave 5 stars
Q: Overall experience with the Service Technician:
53 out of 58 gave 5 stars
Q: Please rate your overall experience with our company:
299 out of 321 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS