Customer Reviews for Inloes Heating and Cooling

4.9

40 reviews since September, 2023

(513) 896-9499 · inloesheatingandcooling.com
Hamilton, OH 45013

Consumer Review Summary

40 reviews since September, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Inloes Heating and Cooling. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

36 out of 39 gave 5 stars

Q: Timeliness in responding to your needs:

38 out of 40 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

36 out of 39 gave 5 stars

Q: Communication and follow-up from the Salesperson:

35 out of 39 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

38 out of 40 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

37 out of 40 gave 5 stars

Q: Condition of the work area after job completion:

34 out of 39 gave 5 stars

Q: How likely would you be to use our company again?

39 out of 40 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

39 out of 40 gave 5 stars

Q: Please rate your overall experience with our company:

37 out of 40 gave 5 stars

	100% rating 100 by C.H. from Fairfield, OH on 05/25/25 Verified Purchase "My go-to company for all of my heating and cooling needs. Customer for over 20+ years. Every employee I have ever come in contact with is outstanding, friendly, hardworking, and has answered any questions I may have. Very satisfied with the Lennox product.Thank you for the cookies."
	100% rating 100 by P.P. from Hamilton, OH on 05/21/25 Verified Purchase "Very knowledgeable, efficient and great customer service."
	100% rating 100 by N.P. from Hamilton, OH on 03/10/25 Verified Purchase "Teams in the office, sales, installation, were respectful and consulted each other when we had an emergency, questions, and they communicated right away."
	100% rating 100 by T.S. from Fairfield Twp, OH on 03/02/25 Verified Purchase "Very trustworthy!!"
	100% rating 100 by D.A. from Hamilton, OH on 02/21/25 Verified Purchase "Impressed with overall company and employees, have already spoken praise and recommended your company to others. Thank you for the prompt response and care for your customers. "
	100% rating 100 by T.S. from Fairfield, OH on 01/31/25 Verified Purchase "Could not have asked for a better experience or installation crew. Inloes worked with us on the timing of installation due to a full tank of fuel oil and converted us to gas."
	100% rating 100 by S.R. from Fairfield, OH on 12/01/24 Verified Purchase "The installation crew was awesome. Totally professional, courteous, and respectful. Chris was great in taking care of a problem involving moving the heat pump/AC due to where the old unit was. Special shout out to the technician, Fred who serviced our old unit and took care of ordering our new unit. My wife and I would not use another company for our HVAC services. Thank you Inloes for your excellent technicians and office personnel. Our house is now warm!"
	100% rating 100 by D.L. from Hamilton, OH on 11/24/24 Verified Purchase "Chris was great to work with. Chris responded to my texts after hours and kept me informed all the way through the process. The brothers who installed the system were very professional and took pride in their work."
	92% rating 100 by T.R. from Oxford, OH on 11/14/24 Verified Purchase "They did a great job!"
	90% rating 100 by K.W. from Hamilton, OH on 08/08/24 Verified Purchase "Very satisfied with all those we came in contact with."

(8 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS