4.9
110 reviews since February, 2024
Consumer Review Summary
110 reviews since February, 2024
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ray and Son. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
104 out of 107 gave 5 stars
Q: Timeliness in responding to your needs:
102 out of 109 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
46 out of 48 gave 5 stars
Q: Communication and follow-up from the Salesperson:
41 out of 48 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
45 out of 49 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
96 out of 107 gave 5 stars
Q: Condition of the work area after job completion:
92 out of 110 gave 5 stars
Q: How likely would you be to use our company again?
100 out of 109 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
97 out of 109 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
57 out of 60 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
55 out of 60 gave 5 stars
Q: Overall experience with the Service Technician:
54 out of 59 gave 5 stars
Q: Please rate your overall experience with our company:
97 out of 110 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS