VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Precision Comfort Heating and Air Conditioning, LLC
99.538162372387 100
5

211 reviews since September, 2023

Precision Comfort Heating and Air Conditioning, LLC
(517) 861-5200 ·
Howell, MI 48855

Consumer Review Summary

211 reviews since September, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Precision Comfort Heating and Air Conditioning, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

208 out of 208 gave 5 stars

Q: Timeliness in responding to your needs:

206 out of 210 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

76 out of 76 gave 5 stars

Q: Communication and follow-up from the Salesperson:

71 out of 75 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

70 out of 71 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

190 out of 196 gave 5 stars

Q: Condition of the work area after job completion:

197 out of 204 gave 5 stars

Q: How likely would you be to use our company again?

203 out of 206 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

202 out of 205 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

134 out of 134 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

129 out of 133 gave 5 stars

Q: Overall experience with the Service Technician:

132 out of 133 gave 5 stars

Q: Please rate your overall experience with our company:

203 out of 206 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Howell, MI on Verified Purchase
"Nick was awesome! Explained everything as he went and didn't mind me watching to pick up a few tricks of the trade!"
95% rating 100 from Milford, MI on Verified Purchase
"Replaced furnace and heat pump. The crew was friendly and answered all my questions. My basement was cleaner after they left. They updated and replaced everything that the salesman quoted. A/C is working well. "
100% rating 100 from Linden, MI on Verified Purchase
"Hello, first, I would like to say Nick, the tech who came out to fix my AC, that hasn't responded, did a great job. He showed up very quickly and showed me exactly what was wrong ....didn't try to sell me anything I didn't need and got the repair done super quickly. Thanks again! "
100% rating 100 from Howell, MI on Verified Purchase
"Fast, friendly, honest! "
100% rating 100 from South Lyon, MI on Verified Purchase
"Thoroughly impressed with the entire process from booking an appointment to Ron’s execution. "
100% rating 100 from Howell, MI on Verified Purchase
"The entire team was professional, efficient, and a pleasure to work with."
100% rating 100 from Howell, MI on Verified Purchase
"Amazing from start to finish! Alyssa was great in answering all of my questions and getting us started on a maintenance plan. Calvin was great when he came out to service our unit. Gave us some friendly pointers and did some additional service we agreed on to help our unit run better! Thank you! "
100% rating 100 from Brighton, MI on Verified Purchase
"Precision Comfort Heating and Air Conditioning Came to the rescue to resolve an AC problem that showed up on the first day that the temperature started heading up for an extended period of time. I called them at 8 am, and they were at my house by mid-afternoon. Ron diagnosed the issues and performed the necessary work to get our house feeling comfortable again. Ron was very professional and diligent in his work. I would not hesitate to recommend Ron and Precision Comfort Heating and Air Conditioning to anyone having HVAC issues."
100% rating 100 from Fowlerville, MI on Verified Purchase
"You are trustworthy!"
100% rating 100 from Howell, MI on Verified Purchase
"We're so happy we chose Precision Comfort to upgrade our heating and cooling systems. Ron provided a good, detailed quote with various options and gave a good explanation of each. We really appreciated the call each morning from Alyssa to notify us that the crew was on the way. Brent and Neal did an outstanding job. They kept us informed of what they were working on each day. They respected our home by using floor coverings and just not making a mess. The installation and workmanship were very professional. Everything works great as promised! We highly recommend Precision Comfort Heating and Air Conditioning!"
(79 Remaining)