VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Precision Comfort Heating and Air Conditioning, LLC
99.578947368421 100
5

244 reviews since September, 2023

Precision Comfort Heating and Air Conditioning, LLC
(517) 861-5200 ·
Howell, MI 48855

Consumer Review Summary

244 reviews since September, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Precision Comfort Heating and Air Conditioning, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

240 out of 240 gave 5 stars

Q: Timeliness in responding to your needs:

238 out of 242 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

84 out of 84 gave 5 stars

Q: Communication and follow-up from the Salesperson:

79 out of 83 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

78 out of 79 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

219 out of 225 gave 5 stars

Q: Condition of the work area after job completion:

228 out of 236 gave 5 stars

Q: How likely would you be to use our company again?

235 out of 238 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

233 out of 237 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

158 out of 158 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

153 out of 157 gave 5 stars

Q: Overall experience with the Service Technician:

157 out of 158 gave 5 stars

Q: Please rate your overall experience with our company:

235 out of 238 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Stockbridge, MI on Verified Purchase
"Adam and the entire team exude nothing but excellence. I’m so pleased with their annual maintenance plan as well as the service and product provided when we needed to replace the 23-year-old HVAC. They are absolutely the best!!!"
100% rating 100 from Brighton, MI on Verified Purchase
"Have a good reputation, and I personally have had a good experience with resolving issues with Ron. Good communication!"
100% rating 100 from Brighton, MI on Verified Purchase
"I spoke to the owner, I believe his name is Ron, and he was very professional, helpful, and courteous. I called on a weekend since I had just recently closed on the house on Friday. He sent out two technicians named Nick and James, and they were both very helpful. Nick in particular was very meticulous and did an excellent job servicing the furnace as well as cleaning out the dryer duct. I understand that James is a trainee. James was also courteous, helpful and worked hard to assist Nick. I'm a brand new customer, and at this point in time, I see myself becoming a long-term customer."
100% rating 100 from Howell, MI on Verified Purchase
"Everyone I dealt with was polite, knowledgeable, professional, courteous, considerate, and very friendly. They did a great job and helped me achieve my goal. I very highly recommend Precision Comfort for your wants and needs. "
100% rating 100 from Brighton, MI on Verified Purchase
"All personnel are very professional!"
100% rating 100 from Brighton, MI on Verified Purchase
"This company has the best customer service, and that’s hard to find anymore. Lennox is a great brand. So glad I chose this company. "
100% rating 100 from Howell, MI on Verified Purchase
"Very dependable and professional. It’s been a pleasure from sales through the completion of air conditioning and furnace installation. I have interviewed several companies, and Precision Comfort is superior by far. I highly recommend!!!!"
100% rating 100 from Howell, MI on Verified Purchase
"Precision Tech Nick was very professional. Came out for my AC service same day (90-degree day). Very quickly and adeptly assessed the problem and gave me probable repairs needed with cost estimates and options right on the spot. Excellent service, and very responsive to my questions. Nick clearly explained everything. Highly recommend and will call on them again."
100% rating 100 from Howell, MI on Verified Purchase
"Excellent service, fast response, and quality work!"
100% rating 100 from Fowlerville, MI on Verified Purchase
"I was having issues with my air conditioner, and I called Precision Comfort Heating and Air Conditioning. I was lucky enough to be able to get someone out to look at it that day. The tech was very nice and informative, and was able to get my air conditioner back up and running. The office staff was very friendly and also called the next day to check in and make sure everything went well. I will for sure be recommending!"
(93 Remaining)