Customer Reviews for A&L Plumbing, Heating and Cooling INC

52 reviews since December, 2023

(978) 440-8181 · alplumbing.website/
Marlborough, MA 01752

Consumer Review Summary

52 reviews since December, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A&L Plumbing, Heating and Cooling INC. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

51 out of 52 gave 5 stars

Q: Timeliness in responding to your needs:

51 out of 52 gave 5 stars

Q: Condition of the work area after job completion:

48 out of 51 gave 5 stars

Q: How likely would you be to use our company again?

47 out of 52 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

46 out of 52 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

52 out of 52 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

51 out of 52 gave 5 stars

Q: Overall experience with the Service Technician:

51 out of 52 gave 5 stars

Q: Please rate your overall experience with our company:

49 out of 52 gave 5 stars

	100% rating 100 by D.B. from Medway, MA on 03/17/26 Verified Purchase "Responsive, courteous, and fair."
	100% rating 100 by C.B. from Weston, MA on 02/14/26 Verified Purchase "Excellent overall service, timely, friendly, and good technicians."
	100% rating 100 by T.L. from Marlborough, MA on 12/31/25 Verified Purchase "James was great!"
	100% rating 100 by J.R. from Framingham, MA on 10/07/25 Verified Purchase "Professional, courteous, and knowledgeable."
	100% rating 100 by D.S. from Sudbury, MA on 09/10/25 Verified Purchase "A&L installed a new boiler for our house. They did a very professional job and left the area cleaner than they found it."
	100% rating 100 by D.D. from Ayer, MA on 06/20/25 Verified Purchase "Our experience working with A&L Plumbing was great from start to finish. They notified us ahead of time when workers would be at our house, had amazing communication, and the plumbers did great work and were respectful of our home. 10/10 would recommend them and will work with them again!"
	100% rating 100 by E. from Sudbury, MA on 04/01/25 Verified Purchase "Our heater broke at night, our house got cold. We called A&L late in the night. They responded immediately. The problem was resolved in a timely manner. Would highly recommend!"
	94% rating 100 by C.B. from Shrewsbury, MA on 03/20/25 Verified Purchase "Hello folks, our experience, from start to finish, was excellent. Everyone we spoke to was highly professional and conscientious. We are very happy with how everything turned out. Thanks again!"
	100% rating 100 by P.C. from Natick, MA on 03/02/25 Verified Purchase "We were in a no heat emergency the week before Christmas when it was extremely cold. A&L Plumbing understood how urgently we needed help and provided a quality solution with rebates and tax credit help."
	94% rating 100 by A.B. from Boston, MA on 01/22/25 Verified Purchase "We had a great experience with Mateus and Lucas. They did a great job and were a pleasure to work with!"

(11 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS