4.8
2,080 reviews since November, 2023
Consumer Review Summary
2,080 reviews since November, 2023
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Comfort Wave Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,898 out of 2,055 gave 5 stars
Q: Timeliness in responding to your needs:
1,880 out of 2,053 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
371 out of 397 gave 5 stars
Q: Communication and follow-up from the Salesperson:
334 out of 383 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
104 out of 112 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
103 out of 114 gave 5 stars
Q: Condition of the work area after job completion:
1,623 out of 1,746 gave 5 stars
Q: How likely would you be to use our company again?
1,522 out of 1,757 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,508 out of 1,757 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,579 out of 1,668 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,534 out of 1,652 gave 5 stars
Q: Overall experience with the Service Technician:
1,529 out of 1,644 gave 5 stars
Q: Please rate your overall experience with our company:
1,557 out of 1,749 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS