4.8
2,188 reviews since November, 2023
Consumer Review Summary
2,188 reviews since November, 2023
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Comfort Wave Home Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
2,001 out of 2,161 gave 5 stars
Q: Timeliness in responding to your needs:
1,981 out of 2,157 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
392 out of 419 gave 5 stars
Q: Communication and follow-up from the Salesperson:
353 out of 405 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
113 out of 122 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
112 out of 124 gave 5 stars
Q: Condition of the work area after job completion:
1,712 out of 1,837 gave 5 stars
Q: How likely would you be to use our company again?
1,613 out of 1,852 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,599 out of 1,851 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,663 out of 1,752 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,614 out of 1,732 gave 5 stars
Q: Overall experience with the Service Technician:
1,610 out of 1,726 gave 5 stars
Q: Please rate your overall experience with our company:
1,648 out of 1,843 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS