96.272547914318 100
4.8

1,869 reviews since February, 2024

Comfort Dynamics Cooling, Heating, Plumbing, Electrical - AL
(205) 293-4830 ยท
Birmingham, AL 35211

Consumer Review Summary

1,869 reviews since February, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Comfort Dynamics Cooling, Heating, Plumbing, Electrical - AL. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

246 out of 261 gave 5 stars

Q: Timeliness in responding to your needs:

241 out of 261 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

10 out of 12 gave 5 stars

Q: Communication and follow-up from the Salesperson:

9 out of 12 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

350 out of 375 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

343 out of 371 gave 5 stars

Q: Knowledge and expertise of the Comfort Consultant:

240 out of 250 gave 5 stars

Q: Condition of the work area after job completion:

1,458 out of 1,589 gave 5 stars

Q: Courtesy and professionalism of the Plumber:

317 out of 335 gave 5 stars

Q: Courtesy and professionalism of the Technician:

80 out of 83 gave 5 stars

Q: Expertise and workmanship of the Plumber:

307 out of 333 gave 5 stars

Q: Expertise and workmanship of the Technician:

76 out of 82 gave 5 stars

Q: How likely would you be to use our company again?

1,433 out of 1,603 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

10 out of 12 gave 5 stars

Q: Overall experience with the Installation Team:

334 out of 362 gave 5 stars

Q: Communication and follow-up from the Comfort Consultant:

226 out of 245 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

771 out of 814 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

754 out of 817 gave 5 stars

Q: Overall experience with the Plumber:

312 out of 331 gave 5 stars

Q: Overall experience with the Service Technician:

758 out of 815 gave 5 stars

Q: Overall experience with the Technician:

77 out of 82 gave 5 stars

Q: Please rate your overall experience with our company:

1,399 out of 1,599 gave 5 stars