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Cardwell HVAC & Plumbing
97.832661290323 100
4.9

101 reviews since November, 2024

Cardwell HVAC & Plumbing
(609) 330-6641 ·
Cherry Hill, NJ 08034

Consumer Review Summary

101 reviews since November, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cardwell HVAC & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

100 out of 100 gave 5 stars

Q: Timeliness in responding to your needs:

95 out of 98 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

97 out of 100 gave 5 stars

Q: Communication and follow-up from the Salesperson:

92 out of 99 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

92 out of 99 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

89 out of 98 gave 5 stars

Q: Condition of the work area after job completion:

94 out of 100 gave 5 stars

Q: How likely would you be to use our company again?

93 out of 100 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

92 out of 99 gave 5 stars

Q: Please rate your overall experience with our company:

91 out of 99 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Sicklerville, NJ on Verified Purchase
"No one wants to spend the money or have to have their HVAC System replaced. But if you have to, you may want to check out Cardwell HVAC. I could not be more impressed with the whole process, from the initial phone call to the follow-up after the installation! Theresa was instrumental in why we chose your company! She talked us through the process, quickly scheduled the estimate and install, and answered all of our questions. The salesperson who came to the house to scope the project and provide an estimate was on time, professional, and thorough. The install team arrived right on time, came fully prepared, and walked me through the entire installation plan before getting started. Throughout the day, they worked efficiently and respectfully, treating my home with care and keeping the workspace clean and organized. Every member of the crew clearly knew their craft—each step was handled with precision, and they took the time to ensure everything was installed correctly and working properly. They made sure I understood how everything operated before they left. I highly recommend Cardwell to anyone in need of HVAC installation or service. Excellent experience from beginning to end!"
100% rating 100 from Mount Holly, NJ on Verified Purchase
"Excellent Service!! From the Salesman, office members, and the HVAC installers, EVERYONE worked closely together to give our home the best attention for our Entire HVAC install. Workmanship is above what we expected, and the price was perfect. Highly recommend giving them a call! "
100% rating 100 from Audubon, NJ on Verified Purchase
"True professionalism! Excellent and superb quality of work! Thank you! "
100% rating 100 from Egg Hbr Twp, NJ on Verified Purchase
"Excellent install, nice job!"
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"I am pleased with the servicemen, they did a great job!"
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"Your salesperson was great. He was not pushing; instead, he was helpful. "
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"When everyone else gave us 2-3 timelines, Tony and the team got everything done within days. This brought us peace of mind in keeping our puppies safe at home during a heat wave."
100% rating 100 from Collingswood, NJ on Verified Purchase
"We love the new air conditioning system! It was a great improvement to our house."
100% rating 100 from Marlton, NJ on Verified Purchase
"Everyone was fantastic, our sales rep, Tony, the Install team with Ed, and the great office staff. We are very pleased with our new system!"
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"I chose your company based on online reviews and was very pleased with everyone from the first phone call to the diagnostician to the salesman, John. All were excellent, including the installation team. Very pleased with all. "
(26 Remaining)