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Cardwell HVAC & Plumbing
97.884615384615 100
4.9

119 reviews since November, 2024

Cardwell HVAC & Plumbing
(609) 330-6641 ·
Cherry Hill, NJ 08034

Consumer Review Summary

119 reviews since November, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cardwell HVAC & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

118 out of 118 gave 5 stars

Q: Timeliness in responding to your needs:

111 out of 116 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

115 out of 118 gave 5 stars

Q: Communication and follow-up from the Salesperson:

108 out of 117 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

108 out of 117 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

106 out of 115 gave 5 stars

Q: Condition of the work area after job completion:

109 out of 117 gave 5 stars

Q: How likely would you be to use our company again?

110 out of 118 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

109 out of 117 gave 5 stars

Q: Please rate your overall experience with our company:

108 out of 117 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"Thanks for everything!"
100% rating 100 from Magnolia, NJ on Verified Purchase
"Everyone was very nice and professional. Our heater died during 0-degree weather, and thankfully, you guys came out and worked with us for a solution. Nico, John, and the install team were great. "
100% rating 100 from Riverside, NJ on Verified Purchase
"No problems! John was great to deal with. I will be calling Cardwell when my own heater has issues. The install was quick and easy!"
100% rating 100 from Collingswood, NJ on Verified Purchase
"Excellent and prompt work. Also, thanks for the cookies!"
100% rating 100 from Collingswood, NJ on Verified Purchase
"This is my second house and second time working with Cardwell to install a new HVAC using the PSEG OBR initiative. The whole team is exceptional in clarity and communication. They explain the rationale for making recommendations, and it didn’t feel like an upsell at any point. The installed team was great in terms of professionalism and communication. You have a Customer for life in me! "
100% rating 100 from Haddonfield, NJ on Verified Purchase
"I've used Cardwell several times over the last few years for both St. Andrew's UMC and my home. They are like doing business with a good friend. And I've recommended them several times - recently, my neighbor next door. They, too, were very satisfied. "
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"This entire process was very professional. The installation crew showed up on time and were very courteous and accommodating. They reviewed the positioning of the condenser and pad while installing. They patched a few holes in my ductwork from previous equipment. Very clean installation overall. Jessica did a great job processing paperwork, and your salesman, John, was very nice as well."
100% rating 100 from Medford, NJ on Verified Purchase
"We were so impressed with the replacement of our AC and Heating units - the company is seamless, and communication is top-notch - would highly recommend! "
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"All employees I had contact with were friendly, courteous, and knowledgeable. All work I agreed to was performed to my satisfaction. Would recommend. "
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"Great experience from beginning to end "
(36 Remaining)