VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Cardwell HVAC & Plumbing
97.584973166369 100
4.9

56 reviews since November, 2024

Cardwell HVAC & Plumbing
(609) 330-6641 ·
Cherry Hill, NJ 08034

Consumer Review Summary

56 reviews since November, 2024

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cardwell HVAC & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

56 out of 56 gave 5 stars

Q: Timeliness in responding to your needs:

53 out of 55 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

54 out of 56 gave 5 stars

Q: Communication and follow-up from the Salesperson:

51 out of 56 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

51 out of 56 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

48 out of 56 gave 5 stars

Q: Condition of the work area after job completion:

51 out of 56 gave 5 stars

Q: How likely would you be to use our company again?

51 out of 56 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

50 out of 56 gave 5 stars

Q: Please rate your overall experience with our company:

50 out of 56 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"The install team (Simon, Ed, and Chuck) was on time and extremely professional. Working in the attic and the hot sun of a 99-degree day, they got the job done efficiently, and I never heard them complain. I was happy to see one of your other trucks show up with ice water for the team. That really showed camaraderie between your guys, which I appreciate. The system looks good and is working well. My salesman gave me options and was not pushy at all. Jessica in the office was extremely efficient and very friendly in getting all of the paperwork settled. Thank you for getting the job done before the brutal heatwave. You kept our kids and us cool under grueling conditions. We all appreciate it!"
100% rating 100 from Haddonfield, NJ on Verified Purchase
"My 18-year-old AC unit developed a refrigerant leak, R22, on Father's Day, the Sunday before the anticipated very hot stretch of weather. I called and Niko, the repairman, was there on time. He scheduled my appointment with Tony the next day, and on Tuesday, Chuck and Chris installed the new AC/Heater. Dan came back a week later to make a minor adjustment to the position of the unit, and all is great. Jessica and Chelsea were also courteous and professional. Big thanks for the gifts - nice touch. "
100% rating 100 from Haddonfield, NJ on Verified Purchase
"I've worked closely with Cardwell on several projects at St. Andrew's United Methodist Church in Cherry Hill. They were recommended to me by our plumbing and heating person for our air conditioners. That spoke volumes. They have proven to be reliable, professional, and competitive in pricing. So when I needed to have an AC and heater replaced at my home, they were my "go-to" company. "
98% rating 100 from Marlton, NJ on Verified Purchase
"I am very pleased!"
100% rating 100 from Forked River, NJ on Verified Purchase
"Our experience with your company was excellent. All of your workers are very kind, courteous, and respectful. They explained everything in detail. Would definitely highly recommend your company in the future!"
100% rating 100 from Williamstown, NJ on Verified Purchase
"Absolutely amazing service from the moment I made the initial appointment. Tony was very professional and explained the whole process to me, and was there from start to finish. Chelsea in the office was very polite and helpful with explaining the loan paperwork. Then the installation crew was very professional and took the time to explain everything to us…and pet our dog. Very happy that I found Cardwell for the new HVAC and water heater. "
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"Cardwell is the best. Honest, excellent work at the right price! "
100% rating 100 from Lumberton Twp, NJ on Verified Purchase
"Very happy with the excellent quality of work. Tony the project manager was excellent as was the rest of the crew. A very happy experience working with the Cardwell company."
100% rating 100 from Marlton, NJ on Verified Purchase
"Enjoyable experience, reasonable prices, a thorough sales team, and efficient installation. "
100% rating 100 from West Deptford, NJ on Verified Purchase
"Everyone was nice, informative, and well-spoken!"
(9 Remaining)