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Cappy Heating and Air Conditioning Inc.
98.896329365079 100
5

290 reviews since November, 2012

Cappy Heating and Air Conditioning Inc.
(734) 655-1360 ยท
Livonia, MI 48150

Consumer Review Summary

290 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cappy Heating and Air Conditioning Inc. . Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

286 out of 290 said yes

Q: Were we able to respond to your needs in a timely manner?

284 out of 288 said yes

Q: Did the salesperson understand and meet your needs?

288 out of 289 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

286 out of 288 said yes

Q: Was the work area left neat and clean?

287 out of 290 said yes

Q: Would you use our company again and recommend us to others?

286 out of 288 said yes

Q: Please rate your overall experience with our company:

260 out of 282 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bingham Farms, MI on Verified Purchase
"Did a great job!"
100% rating 100 from Pinckney, MI on Verified Purchase
"Awesome job and worked with me to get the ideal HVAC systems."
100% rating 100 from Bloomfld Hls, MI on Verified Purchase
"The sales rep and workers were very pleasant and professional."
100% rating 100 from Canton, MI on Verified Purchase
"Have been a customer for about 20 years. Would not go anywhere else."
100% rating 100 from Plymouth, MI on Verified Purchase
"We appreciate the installation of the furnace in a timely manner."
100% rating 100 from Superior Twp, MI on Verified Purchase
"Great experience with an excellent crew."
100% rating 100 from Livonia, MI on Verified Purchase
"First rate. Super people."
100% rating 100 from Farmingtn Hls, MI on Verified Purchase
"Grateful to feel safe and warm and have the security of knowing the job was done right by a trustworthy company."
100% rating 100 from Brighton, MI on Verified Purchase
"I was thrilled with how nice the unit looked and how efficient the crew was who installed it."
100% rating 100 from Novi, MI on Verified Purchase
"They were efficient and on time."
(68 Remaining)