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Cappy Heating and Air Conditioning Inc.
98.883928571429 100
5

274 reviews since November, 2012

Cappy Heating and Air Conditioning Inc.
(734) 655-1360 ยท
Livonia, MI 48150

Consumer Review Summary

274 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cappy Heating and Air Conditioning Inc. . Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

271 out of 274 said yes

Q: Were we able to respond to your needs in a timely manner?

268 out of 272 said yes

Q: Did the salesperson understand and meet your needs?

272 out of 273 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

270 out of 272 said yes

Q: Was the work area left neat and clean?

271 out of 274 said yes

Q: Would you use our company again and recommend us to others?

270 out of 272 said yes

Q: Please rate your overall experience with our company:

244 out of 266 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Canton, MI on Verified Purchase
"Have been a customer for about 20 years. Would not go anywhere else."
100% rating 100 from Plymouth, MI on Verified Purchase
"We appreciate the installation of the furnace in a timely manner."
100% rating 100 from Superior Twp, MI on Verified Purchase
"Great experience with an excellent crew."
100% rating 100 from Livonia, MI on Verified Purchase
"First rate. Super people."
100% rating 100 from Farmingtn Hls, MI on Verified Purchase
"Grateful to feel safe and warm and have the security of knowing the job was done right by a trustworthy company."
100% rating 100 from Brighton, MI on Verified Purchase
"I was thrilled with how nice the unit looked and how efficient the crew was who installed it."
100% rating 100 from Novi, MI on Verified Purchase
"They were efficient and on time."
100% rating 100 from Howell, MI on Verified Purchase
"Paul was beyond accommodating. He made our broken-down A/C a priority."
100% rating 100 from Plymouth, MI on Verified Purchase
"Overall, I am happy and satisfied with the job completed."
100% rating 100 from Ortonville, MI on Verified Purchase
"The replacement of the geothermal unit planned by Jim was exactly according to my wishes, all done in a timely manner at a reasonable cost. The work started on a planned date, a rear thing to have nowadays. In 4 days the job was completed to my complete satisfaction. During the installation I had a pleasure to enjoy Andy's artisan ductwork and otherwise stressful situation was completely relaxed by humorous conversation conducted by Brian and Gary. Thank you for the relaxed and fun time while replacing my geothermal unit. "
(65 Remaining)