VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Choate's Air Heat Plumbing
97.90671175476 100
4.9

1,967 reviews since November, 2012

Choate's Air Heat Plumbing
(901) 755-4797 ยท
Collierville, TN 38017

Consumer Review Summary

1,967 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Choate's Air Heat Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,943 out of 1,966 said yes

Q: Were we able to respond to your needs in a timely manner?

1,913 out of 1,960 said yes

Q: Did the salesperson understand and meet your needs?

1,927 out of 1,954 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

1,910 out of 1,955 said yes

Q: Was the work area left neat and clean?

1,915 out of 1,959 said yes

Q: Would you use our company again and recommend us to others?

1,921 out of 1,947 said yes

Q: Please rate your overall experience with our company:

1,635 out of 1,856 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Memphis, TN on Verified Purchase
"The technicians wasted no time in getting the job done. They worked professionally and were very cordial to the homeowners. Many, many thanks for the cookies enjoyed by the household. What a great idea!!!!"
100% rating 100 from Memphis, TN on Verified Purchase
"Great customer service! "
100% rating 100 from Germantown, TN on Verified Purchase
"Very pleased with an unusual job well done!"
100% rating 100 from Bartlett, TN on Verified Purchase
"The work and workers were very professional!"
100% rating 100 from Bartlett, TN on Verified Purchase
"Everyone was awesome! They were great inside and out. We have literally no complaints! "
100% rating 100 from Cordova, TN on Verified Purchase
"Extremely pleased with the service, personnel, and follow-up with the installation of a new furnace at my home. The surprise gift of delicious cookies was just icing on the cake. I would highly recommend your company to others."
100% rating 100 from Byhalia, MS on Verified Purchase
"I like the way they did their work!"
100% rating 100 from Collierville, TN on Verified Purchase
"The efficiency in completing the whole project, which included removing two AC units and installing two brand new ones, was amazing. It took only one and a half days. All technicians were super nice and friendly. Highly recommended!!!"
100% rating 100 from Hernando, MS on Verified Purchase
"Everything from first contact with sales to completion of the job was handled professionally and smoothly. Very impressed with the 1-day removal and install in 1 day. Jorge and his crew spent the day in my attic, which had to be over 120 degrees. "
100% rating 100 from Southaven, MS on Verified Purchase
"Highly recommend Choate's. Everyone who came to our house was so courteous and friendly. "
(547 Remaining)