VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Choate's Air Heat Plumbing
98.014141718068 100
4.9

1,922 reviews since November, 2012

Choate's Air Heat Plumbing
(901) 755-4797 ·
Collierville, TN 38017

Consumer Review Summary

1,922 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Choate's Air Heat Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,899 out of 1,921 said yes

Q: Were we able to respond to your needs in a timely manner?

1,871 out of 1,916 said yes

Q: Did the salesperson understand and meet your needs?

1,885 out of 1,909 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

1,869 out of 1,910 said yes

Q: Was the work area left neat and clean?

1,873 out of 1,914 said yes

Q: Would you use our company again and recommend us to others?

1,880 out of 1,903 said yes

Q: Please rate your overall experience with our company:

1,603 out of 1,815 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Germantown, TN on Verified Purchase
"We were extremely impressed with Chris, our sales rep. He was honest, sincere, and provided us with all the information we asked for."
100% rating 100 from Memphis, TN on Verified Purchase
"Matthew, our technician, was professional and patient with me. He answered all my questions with patience and concern."
100% rating 100 from Germantown, TN on Verified Purchase
"The comfort specialist who came out to see what I needed, Devin, was SO knowledgeable and helpful. He pointed out every single issue I had and offered solutions. I was very confident in his assessment of the situation and pleased with the results."
100% rating 100 from Collierville, TN on Verified Purchase
"Professional work."
100% rating 100 from Bartlett, TN on Verified Purchase
"All the employees are awesome. The estimate breakdown, format, pictures, and explanations were excellent."
100% rating 100 from Piperton, TN on Verified Purchase
"I was very impressed with the friendliness, professionalism, and experience of every member of the responding team. Each member worked diligently to meet our needs in a timely and experienced manner. I highly recommend them to anyone needing their services."
100% rating 100 from Oakland, TN on Verified Purchase
"From Kevin, our sales consultant, to Michael and Ari, our installers, the service we received was impeccable. Everyone was polite, professional, and made sure we got what we paid for and all our needs were met. Great experience all around."
100% rating 100 from Collierville, TN on Verified Purchase
"Choate’s has been dependable over the last three years. They have resolved each of my issues in a timely manner and to my satisfaction. "
100% rating 100 from Arlington, TN on Verified Purchase
"Everyone was great from start to finish!"
100% rating 100 from Olive Branch, MS on Verified Purchase
"Your company is a well-oiled machine. My salesperson was excellent, 11 out of 10!! His name was Biafra. So he started my exceptional service. The plan he suggested fit my needs. I did not want to waste my time with unreal prices. He respected that. He had the knowledge, patience, Salesmanship, and just a great representation of your company. Then the installation crew, Great!! Cleaned up. Polite etc. Got my paperwork, etc. And when I thought it couldn't get any better, you sent Thank You cookies. Thank you, CHOATE'S!!"
(532 Remaining)