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Choate's Air Heat Plumbing
97.836555739237 100
4.9

2,012 reviews since November, 2012

Choate's Air Heat Plumbing
(901) 755-4797 ยท
Collierville, TN 38017

Consumer Review Summary

2,012 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Choate's Air Heat Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,986 out of 2,010 said yes

Q: Were we able to respond to your needs in a timely manner?

1,955 out of 2,005 said yes

Q: Did the salesperson understand and meet your needs?

1,971 out of 1,999 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

1,952 out of 2,000 said yes

Q: Was the work area left neat and clean?

1,958 out of 2,004 said yes

Q: Would you use our company again and recommend us to others?

1,961 out of 1,989 said yes

Q: Please rate your overall experience with our company:

1,666 out of 1,900 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
82% rating 100 from Collierville, TN on Verified Purchase
"Installers were really nice, polite, and clean. They replaced my old inside HVAC with a packaged system outside. I did not realize how massive the ductwork would be, and the 40% more gas used for heating than my old 25-year-old system."
100% rating 100 from Germantown, TN on Verified Purchase
"The work was excellent and very professional. The Techs were very knowledgeable and courteous, and worked hard and consistently. It was a very good experience."
100% rating 100 from Arlington, TN on Verified Purchase
"I started using Choates several years ago to check my gas fireplace. The response was immediate. Later, I had an HVAC system installed for another area of my home. I secured bids from other vendors for the additional single system, and Choates was the best choice. The work was explained and followed through as expected. "
100% rating 100 from Germantown, TN on Verified Purchase
"Everyone did an excellent job!"
100% rating 100 from Olive Branch, MS on Verified Purchase
"The whole experience with Choates was very professional and easy."
96% rating 100 from Southaven, MS on Verified Purchase
"I was well pleased with the company's work and the timely manner in which they get the work done. "
100% rating 100 from Memphis, TN on Verified Purchase
"Everything was great, friendly staff, you are the Best, thank you for everything!"
100% rating 100 from Lakeland, TN on Verified Purchase
"The technician and salesperson were knowledgeable and trustworthy. The price for new equipment appeared to be fair based on current market conditions. Everyone did a good job. "
86% rating 100 from Marion, AR on Verified Purchase
"Everyone was very polite and communicative! "
100% rating 100 from Memphis, TN on Verified Purchase
"Everything is good!"
(559 Remaining)