VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Choate's Air Heat Plumbing
97.838575326727 100
4.9

2,014 reviews since November, 2012

Choate's Air Heat Plumbing
(901) 755-4797 ยท
Collierville, TN 38017

Consumer Review Summary

2,014 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Choate's Air Heat Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,988 out of 2,012 said yes

Q: Were we able to respond to your needs in a timely manner?

1,957 out of 2,007 said yes

Q: Did the salesperson understand and meet your needs?

1,973 out of 2,001 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

1,954 out of 2,002 said yes

Q: Was the work area left neat and clean?

1,960 out of 2,006 said yes

Q: Would you use our company again and recommend us to others?

1,962 out of 1,990 said yes

Q: Please rate your overall experience with our company:

1,668 out of 1,902 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
82% rating 100 from Collierville, TN on Verified Purchase
"Installers were really nice, polite, and clean. They replaced my old inside HVAC with a packaged system outside. I did not realize how massive the ductwork would be, and the 40% more gas used for heating than my old 25-year-old system."
100% rating 100 from Germantown, TN on Verified Purchase
"The work was excellent and very professional. The Techs were very knowledgeable and courteous, and worked hard and consistently. It was a very good experience."
100% rating 100 from Arlington, TN on Verified Purchase
"I started using Choates several years ago to check my gas fireplace. The response was immediate. Later, I had an HVAC system installed for another area of my home. I secured bids from other vendors for the additional single system, and Choates was the best choice. The work was explained and followed through as expected. "
100% rating 100 from Germantown, TN on Verified Purchase
"Everyone did an excellent job!"
100% rating 100 from Olive Branch, MS on Verified Purchase
"The whole experience with Choates was very professional and easy."
96% rating 100 from Southaven, MS on Verified Purchase
"I was well pleased with the company's work and the timely manner in which they get the work done. "
100% rating 100 from Memphis, TN on Verified Purchase
"Everything was great, friendly staff, you are the Best, thank you for everything!"
100% rating 100 from Lakeland, TN on Verified Purchase
"The technician and salesperson were knowledgeable and trustworthy. The price for new equipment appeared to be fair based on current market conditions. Everyone did a good job. "
86% rating 100 from Marion, AR on Verified Purchase
"Everyone was very polite and communicative! "
100% rating 100 from Memphis, TN on Verified Purchase
"Everything is good!"
(559 Remaining)