VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Academy Roofing
95.623836126629 100
4.8

565 reviews since March, 2016

Academy Roofing
(678) 384-7663 ·
Acworth, GA 30101

Consumer Review Summary

565 reviews since March, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Academy Roofing. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

509 out of 558 gave 5 stars

Q: Timeliness in responding to your needs:

505 out of 561 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

352 out of 371 gave 5 stars

Q: Communication and follow-up from the Salesperson:

328 out of 368 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

324 out of 367 gave 5 stars

Q: Condition of the work area after job completion:

458 out of 556 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

318 out of 362 gave 5 stars

Q: How likely would you be to use our company again?

490 out of 557 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

493 out of 557 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

168 out of 188 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

160 out of 187 gave 5 stars

Q: Overall experience with the Service Technician:

156 out of 182 gave 5 stars

Q: Please rate your overall experience with our company:

490 out of 556 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Roswell, GA on Verified Purchase
"Bailey is an excellent salesperson and company representative. She fulfilled all her promises and then some. She got back to me quickly to address any and all concerns. She was patient when problems on the job arose and stayed with the work until completion. The roof and new gutters look beautiful. I greatly appreciate the excellent customer service and results."
100% rating 100 from Smyrna, GA on Verified Purchase
"The job was done quickly and thoroughly with excellent cleanup."
100% rating 100 from Marietta, GA on Verified Purchase
"It was a great experience!"
100% rating 100 from Woodstock, GA on Verified Purchase
"They did a roof inspection on a house I wanted to buy and submitted a replacement estimate for the 30 yr old roof. Everything was very detailed and professional. The pricing and aftercare impressed me."
100% rating 100 from Duluth, GA on Verified Purchase
"Academy is fantastic. Danny is very knowledgeable, professional, helpful, and friendly, and was onsite overlooking the team. Great price and had me scheduled in a couple of days. They did a beautiful job, and the cleanup was spotless. They exceeded my expectations, and I would recommend them to anyone. Thanks, Academy!!!"
100% rating 100 from Woodstock, GA on Verified Purchase
"Thanks for a job well done!"
100% rating 100 from Marietta, GA on Verified Purchase
"Bailey and the team were wonderful to work with! Will definitely be referring to friends and family. "
100% rating 100 from Roswell, GA on Verified Purchase
"Scott’s expertise is unparalleled! He promptly responds and does a magnificent job! When the crew was done, the cleanup was done seamlessly so that you never knew they were here. This is our second roof with Academy. We couldn’t be happier, but Scott really made the biggest impact! "
100% rating 100 from Acworth, GA on Verified Purchase
"Very impressed with the turnaround! I called one morning, they had a rep out that afternoon for an estimate, and the work was completed within a day and half. Very fast and appreciative! "
100% rating 100 from Dallas, GA on Verified Purchase
"Fantastic! Love the integrity of this company and the timeliness, thank you!"
(194 Remaining)