Customer Reviews for Classic Aire Care Holdings, Inc.

4,755 reviews since December, 2005

(314) 352-1111 · cacstl.com
Saint Louis, MO 63132

Consumer Review Summary

4,755 reviews since December, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Classic Aire Care Holdings, Inc.. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

4,709 out of 4,746 said yes

Q: Were we able to respond to your needs in a timely manner?

4,694 out of 4,740 said yes

Q: Did the salesperson understand and meet your needs?

4,664 out of 4,710 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

48 out of 52 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

4,619 out of 4,704 said yes

Q: Was the work area left neat and clean?

4,662 out of 4,729 said yes

Q: Would you use our company again and recommend us to others?

4,709 out of 4,734 said yes

Q: Courtesy and professionalism of our Phone Representatives:

32 out of 32 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 32 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 32 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 32 gave 5 stars

Q: Please rate your overall experience with our company:

32 out of 32 gave 5 stars

	100% rating 100 by K.M. from Saint Louis, MO on 04/22/25 Verified Purchase "Nothing more than great service and products that work!"
	100% rating 100 by C.W. from Saint Louis, MO on 04/22/25 Verified Purchase "Sean has always been incredible to work with--super responsive, thoughtful, and overall helpful."
	100% rating 100 by B.C. from Kansas City, MO on 04/22/25 Verified Purchase "Great to work with!"
	100% rating 100 by G.K. from Arnold, MO on 04/18/25 Verified Purchase "Classic Aire Care is a top-notch company in the state of Missouri."
	100% rating 100 by J.Y. from Saint Peters, MO on 04/12/25 Verified Purchase "The salesman was great, got to us quickly. He lives close by, it's nice to give work to someone extremely local. The guys did a good job, were very clean, and there was no additional mess from the work. "
	100% rating 100 by H.M. from Gladstone, MO on 04/09/25 Verified Purchase "This was my first time using Buckners. First, I called and spoke to Jeffrey, a very nice and down-to-earth guy got me on schedule for the next day. Then Jon came and inspected to see what was wrong with the AC. Told me the bad news I needed a new unit, but I already expected that lol. Jon was very nice and showed me what he found and got someone to come later the same day to go over costs, etc. Spoke to Steve and he knew what he was talking about, very nice and didn't try to upsell some fancy units, and worked with financing options. It was very quick and painless, and he was able to get me a new unit the next day to be installed. The next day, Caleb and Caleb were awesome! They had to do a little extra work in my crawl space, and they were great and courteous. The finished work was fantastic. I really appreciate everyone's hard work and making this very easy for me. You will get all my business needs and will definitely recommend you guys. These guys are the best!! Thank you!!"
	100% rating 100 by R.H. from Webster Grvs, MO on 04/08/25 Verified Purchase "Your team has always been cheerful, helpful, and professional. They treat us with dignity and care, and share their knowledge. CAC has been easy to work with since our first call many years ago, and we tell all our friends. "
	100% rating 100 by C.M. from Platte City, MO on 04/07/25 Verified Purchase "Caleb, Ian, and Max were great! The installation looks really nice, and I have not had a single issue to date. Mitsy, our salesperson, was very knowledgeable and polite. Also, Buckner's now carries Lennox, which is the brand of equipment I wanted. Specifically the elite series. "
	100% rating 100 by S.C. from O Fallon, MO on 04/06/25 Verified Purchase "I have used your service several times. Knowledgeable staff, Great salesperson, quality work at a good price. Will use again."
	100% rating 100 by J.G. from Kansas City, MO on 04/05/25 Verified Purchase "I was very pleased that each of your crew worked together so well. I was also pleased to see that they replaced all the old wiring and even the circuit breaker. Good job guys!!!"

(965 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS