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Classic Aire Care Holdings, Inc.
98.94592566002 100
5

5,094 reviews since December, 2005

Classic Aire Care Holdings, Inc.
(314) 352-1111 ยท
Saint Louis, MO 63132

Consumer Review Summary

5,094 reviews since December, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Classic Aire Care Holdings, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

5,046 out of 5,084 said yes

Q: Were we able to respond to your needs in a timely manner?

5,030 out of 5,078 said yes

Q: Did the salesperson understand and meet your needs?

4,986 out of 5,032 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

48 out of 52 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

4,937 out of 5,026 said yes

Q: Was the work area left neat and clean?

4,996 out of 5,065 said yes

Q: Would you use our company again and recommend us to others?

5,038 out of 5,066 said yes

Q: Courtesy and professionalism of our Phone Representatives:

46 out of 47 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

46 out of 47 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

47 out of 47 gave 5 stars

Q: Overall experience with the Service Technician:

46 out of 47 gave 5 stars

Q: Please rate your overall experience with our company:

45 out of 46 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Arnold, MO on Verified Purchase
"Excellent work by all involved. All work areas were cleaned up. Operation of the new equipment was explained. Employees were pleasant and friendly and good at their jobs. And best of all, my house is cool and livable again. Thank you all for a job well done."
100% rating 100 from Chesterfield, MO on Verified Purchase
"Total satisfaction."
100% rating 100 from Saint Louis, MO on Verified Purchase
"All employees were very courteous and professional. The work was done, and they were punctual and efficient. Thanks so much."
100% rating 100 from Lees Summit, MO on Verified Purchase
"Everyone who came to my house was so kind and professional. They knew what they were talking about. After all was said and done, I felt good with my decision on choosing Buckner's."
100% rating 100 from Saint Peters, MO on Verified Purchase
"Super customer service. Everyone I was in contact with was professional, friendly, proficient, and just did an exceptional job. I appreciate it!"
100% rating 100 from O Fallon, IL on Verified Purchase
"The salesperson was very courteous and pretty straightforward with the pricing and recommendation. Military discount and the payment plan are very helpful financially. With that, the team came out and installed the system in a timely manner, and very knowledgeable about HVAC. Lastly, the duct cleaning crew did a good job with the duct cleaning, and there was no service charge if they could not perform as expected. Pretty honest and straightforward. Great job!"
100% rating 100 from Lake St Louis, MO on Verified Purchase
"Everyone was thoughtful and courteous! "
100% rating 100 from Saint Louis, MO on Verified Purchase
"Very happy with the product and the timely manner in which we were able to get our air conditioner. Mr. Calvert was a great salesperson!"
100% rating 100 from Saint Louis, MO on Verified Purchase
"From our technician, Scott, to Mike, the manager and his assistant, Jermaine....they all did a great job and got our new unit installed quickly and were very professional."
100% rating 100 from Fairview Hts, IL on Verified Purchase
"From beginning to end, everyone was exceptional. I would recommend everyone use this company. What I loved is that they understood my home's value and appropriately created a solution that was a match for the type of investment appropriate, so I get a return when it comes time to sell and upgrade to my next home. The install was clean and professional, and everyone was friendly and well-trained. "
(1,100 Remaining)