Customer Reviews for Classic Aire Care Holdings, Inc.

5,364 reviews since December, 2005

(314) 352-1111 · cacstl.com
Saint Louis, MO 63132

Consumer Review Summary

5,364 reviews since December, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Classic Aire Care Holdings, Inc.. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

5,311 out of 5,353 said yes

Q: Were we able to respond to your needs in a timely manner?

5,293 out of 5,347 said yes

Q: Did the salesperson understand and meet your needs?

5,241 out of 5,290 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

48 out of 52 said yes

Q: Was the work performed to your satisfaction?

5,184 out of 5,283 said yes

Q: Was the work area left neat and clean?

5,260 out of 5,332 said yes

Q: Courtesy and professionalism of our Phone Representatives:

55 out of 58 gave 5 stars

Q: Would you use our company again and recommend us to others?

5,296 out of 5,332 said yes

Q: Courtesy and professionalism of the Service Technician:

55 out of 58 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

57 out of 58 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 58 gave 5 stars

Q: Please rate your overall experience with our company:

54 out of 57 gave 5 stars

	100% rating 100 by H.D. from Florissant, MO on 11/26/25 Verified Purchase "Christian and his helper did a great job and worked hard, and cleaned up nicely. We were very impressed with them. "
	100% rating 100 by R.R. from Kirkwood, MO on 11/26/25 Verified Purchase "Sales and service personnel were all polite and professional. "
	100% rating 100 by K.Z. from Saint Louis, MO on 11/26/25 Verified Purchase "Keith was great, explained everything so well. Francis and the team were very nice and answered any questions we had. It was a very good experience. Thank you! "
	100% rating 100 by D.G. from Fenton, MO on 11/25/25 Verified Purchase "We were long-time customers of Harster with our previous and current houses. It was a hard decision to replace the HVAC, but it was starting to have problems and was almost 16 years old. The installers were terrific, and I appreciate the fast service!"
	100% rating 100 by B.M. from O Fallon, MO on 11/25/25 Verified Purchase "The experience with top-notch. I would not hesitate to recommend it to anyone in need of service!"
	100% rating 100 by S.W. from Saint Peters, MO on 11/24/25 Verified Purchase "Mike took great care of us and our needs!"
	100% rating 100 by K.G. from Overland Park, KS on 11/22/25 Verified Purchase "Got quotes from 4 HVAC companies. Buckner's had the best price/product deal!"
	100% rating 100 by Z.R. from Chesterfield, MO on 11/22/25 Verified Purchase "We were incredibly impressed with the Classic Aire Team from the time spent preparing the estimate through installation. Everything went exactly as described."
	100% rating 100 by L.F. from Webster Grvs, MO on 11/21/25 Verified Purchase "Appreciate the desire to provide quality services when needed the most. Very fair, affordable pricing."
	100% rating 100 by S.T. from Webster Grvs, MO on 11/21/25 Verified Purchase "Very good!"

(1,175 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS