VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Classic Aire Care Holdings, Inc.
98.869051164453 100
5

5,575 reviews since December, 2005

Classic Aire Care Holdings, Inc.
(314) 352-1111 ·
Saint Louis, MO 63132

Consumer Review Summary

5,575 reviews since December, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Classic Aire Care Holdings, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

5,518 out of 5,563 said yes

Q: Were we able to respond to your needs in a timely manner?

5,499 out of 5,557 said yes

Q: Did the salesperson understand and meet your needs?

5,433 out of 5,484 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

48 out of 52 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

5,371 out of 5,476 said yes

Q: Was the work area left neat and clean?

5,464 out of 5,537 said yes

Q: Would you use our company again and recommend us to others?

5,501 out of 5,539 said yes

Q: Courtesy and professionalism of our Phone Representatives:

70 out of 73 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

69 out of 73 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

70 out of 73 gave 5 stars

Q: Overall experience with the Service Technician:

68 out of 73 gave 5 stars

Q: Please rate your overall experience with our company:

67 out of 72 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Saint Charles, MO on Verified Purchase
"Very happy with choosing your company. We have put off doing this for a long time. The unit that was replaced was 45 years old, the original furnace and air conditioner in our house. We noticed immediately how comfortable our house became with the new units. Thank you so much for making it an easy decision to go with you. "
100% rating 100 from Saint Louis, MO on Verified Purchase
"I was a customer of Averill before you bought the company. My experience with your company was a great one!"
100% rating 100 from Overland Park, KS on Verified Purchase
"While this was a large transaction for me (HVAC replacement), everything went off without a hitch. Sales and technicians were considerate, honest, and friendly. Work went smoothly. "
100% rating 100 from Saint Louis, MO on Verified Purchase
"Outstanding service from the beginning of the sale to the completion of installation! Our new HVAC system is perfect for us because our salesman (Jim) listened to our needs. Our installation crew (Christian and Kyle) was so professional and wonderful to work with! Overall, our experience was excellent, and we would highly recommend Classic Aire…Thanks to the entire crew!"
100% rating 100 from Saint Louis, MO on Verified Purchase
"I would not go anywhere, even for a quote for any heating, cooling, plumbing, or electrical needs!"
86% rating 100 from Saint Charles, MO on Verified Purchase
"We are neighbors of Anthony. He is the best neighbor ever. He spoke to me about your products and gave me some information on what would be best for our home. We trust your knowledge and the integrity of your products. We are very satisfied with your product, service, and price. Thank each and every one of your employees for their outstanding service. Thank you!"
100% rating 100 from Cottage Hills, IL on Verified Purchase
"Everyone from start to finish was professional, friendly, knowledgeable, and timely! I would definitely recommend the sales team and the techs for my very challenging install!"
100% rating 100 from O Fallon, MO on Verified Purchase
"I want to thank everyone at Classic Air Care. Salesman Mike was spot on, giving me every detail I needed on which one would suit me with a very easy pamphlet of theirs of the best one for my home, down to the rebates and financing choices, and had a price in front of me in a few minutes. The installers were real down-to-earth people with the utmost respect and did an AWESOME job. Thanks again, guys, for the flawless, phenomenal job that exceeded my expectations."
100% rating 100 from Saint Louis, MO on Verified Purchase
"Really liked Nick, our salesperson, and the agents were very professional, who did a super job on the installation of our furnace/HVAC/water heater/humidifier. "
100% rating 100 from Saint Charles, MO on Verified Purchase
"Everyone went above and beyond! The install team even had to remove attic stairs to fit the unit in (and reinstall). The electrician was fabulous. Dan came and verified everything!"
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