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Classic Aire Care Holdings, Inc.
98.9445124574 100
5

5,024 reviews since December, 2005

Classic Aire Care Holdings, Inc.
(314) 352-1111 ยท
Saint Louis, MO 63132

Consumer Review Summary

5,024 reviews since December, 2005

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Classic Aire Care Holdings, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

4,977 out of 5,015 said yes

Q: Were we able to respond to your needs in a timely manner?

4,962 out of 5,009 said yes

Q: Did the salesperson understand and meet your needs?

4,920 out of 4,966 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

48 out of 52 said yes

Q: Did the technician understand and meet your needs?

6 out of 6 said yes

Q: Was the work performed to your satisfaction?

4,873 out of 4,960 said yes

Q: Was the work area left neat and clean?

4,927 out of 4,996 said yes

Q: Would you use our company again and recommend us to others?

4,973 out of 5,000 said yes

Q: Courtesy and professionalism of our Phone Representatives:

43 out of 44 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

43 out of 44 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

44 out of 44 gave 5 stars

Q: Overall experience with the Service Technician:

43 out of 44 gave 5 stars

Q: Please rate your overall experience with our company:

42 out of 43 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kansas City, MO on Verified Purchase
"Excellent installers."
100% rating 100 from Saint Louis, MO on Verified Purchase
"My installers, Jeramie and CJ, did excellent work and were very helpful in answering questions. "
100% rating 100 from Saint Louis, MO on Verified Purchase
"All parts of the sales and installation were positive and professional."
100% rating 100 from Swansea, IL on Verified Purchase
"The service provided over the years by Frank was excellent. I trusted his judgment completely when he recommended a new system."
100% rating 100 from Kansas City, MO on Verified Purchase
"Awesome experience."
100% rating 100 from Saint Charles, MO on Verified Purchase
"Sean was great!"
100% rating 100 from Saint Charles, MO on Verified Purchase
"The customer service is wonderful. Everyone is always willing to help in any way possible. I have been a customer for many years and have always been happy with the service and employees."
100% rating 100 from Saint Louis, MO on Verified Purchase
"This was the best experience of a major home project we've had. The salesperson was very informative and did not oversell as some will try, the installers were polite, knowledgeable, and helpful, and the people in the office were friendly and helpful. It all went well, and we are happy with the new system! "
100% rating 100 from Saint Louis, MO on Verified Purchase
"Friendly and fast! "
100% rating 100 from Overland Park, KS on Verified Purchase
"Everyone from the scheduler to the salesperson/installers/service people has been very attentive, quick to action. Has been an overall great experience!!!"
(1,065 Remaining)