"You couldn't ask for better service. From the first point of contact, to the last, everyone treats you with courtesy and respect. No high pressure sales here - just a lot of information to help you choose what's best for you and your home. The installation crew worked hard and made sure everything was operational before they left. They installed the central air unit just before summer and I have had no problems - except when it got hard it was hard to leave the comfort of my home. :-) "