"I was very happy to have my unit looked at the day after calling. I was super happy when it was fixed the same day. I was also super impressed with the technician who showed up to diagnose/repair my unit. This guy, I wish I remembered his name, did everything right. His tools were clean and organized, he was friendly, he went straight to the problem, had the part with him, fixed the unit, and left. I couldn't have been more pleased. He's a great asset to your company."