"As have been all the Althoff technicians, Matt was excellent. He explained what he was going to do, did it, and then reviewed what he found. You have replaced our HVAC, sump pump, and ejector pump within the last 15 months. We have had concerns about our aging water heater. We discussed this with Matt. We decided to have it replaced. Matt scheduled it for us right then. The replacement went well and smoothly. We are very satisfied and very impressed. Thank you!"