"Scott is an excellent representative of Althoff Industries. He remembers the history of the system. He knows his customer even though months elapse between visits, and he must have a multitude of customers. I never worry when Scott or others come to fix my HVAC or plumbing problems. I know the workmanship will be excellent and the technician will give me a clear understanding of the problem and remedy. Thank you, Jeff, for your concern and good advice. I tell many people about the worth of Althoff. "