"Richard was our tech, and he was fabulous from the get-go: Courteous, friendly, outgoing (without being scary!!), and knowledgeable. We've come to expect technicians (cooling, heating, electric, plumbing, etc.) who give the impression they don't know much more than we customers do, and Richard definitely broke free from that mold. He was patient and actually listened to what I was saying--much appreciated. He definitely does a great job of representing your company. The type person Richard is makes me feel comfortable calling on Signature for some of our other home repairs (plumbing, electric) in addition to the cooler issues that prompted us to call on Signature to begin with. Thank you, Signature--and especially thank you, Richard!!"
Verified Purchase