"I called for a maintenance appointment, but it turned into a repair as we had a refrigerant leak from a part that couldn’t be replaced and a weak capacitor. We were advised by a very experienced tech of the costs involved for a temporary fix (over $700) that might get us through the summer. We did that, but at his suggestion, we decided to explore replacing the whole system because a new AC wouldn’t be compatible with the old furnace. We quickly had a sales rep appointment with Jim that afternoon, and our system was replaced two days later flawlessly. Our temporary repair, up to $750, was credited to the cost of the new system, and the maintenance membership gave us a discount and will ensure that our new equipment will be kept in good shape, despite my memory! I can’t wait until we get our next electric bill, as our AC was running nonstop and our last bill was more than double than usual. We also had prior experience with Classic Air Care on a burnt, then vandalized two-family flat, and that, while being extremely extensive, was handled with extreme professionalism, so I knew we were in good hands with our home. "
Verified Purchase
