VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Redmond's Complete Comfort
98.9500509684 100
5

715 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ·
Beech Creek, PA 16822

Consumer Review Summary

715 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

712 out of 715 said yes

Q: Were we able to respond to your needs in a timely manner?

708 out of 713 said yes

Q: Did the salesperson understand and meet your needs?

295 out of 295 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

705 out of 713 said yes

Q: Was the work area left neat and clean?

709 out of 712 said yes

Q: Would you use our company again and recommend us to others?

700 out of 707 said yes

Q: Please rate your overall experience with our company:

562 out of 635 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lock Haven, PA on Verified Purchase
"I was very pleased when I was contacted by the office for the electrical rebate to be filed. Thank you very much for all the attention to detail. "
100% rating 100 from Lock Haven, PA on Verified Purchase
"I didn't really know where to start after our AC system quit working in the middle of the summer. After waiting weeks for quotes to come in the mail from other companies pitching generic and unfamiliar systems. I called RCC after searching google. I scheduled and within a day the owner came and was able to give me a quote with four different options tailored to my home's design. With the quote, it included the price, current rebates, financing, and monthly payment price if financed. Everything was presented on the spot and it was on a reputable brand. After picking an ac/heat pump unit. It was less than a week and being installed. Very good lead time especially during Covid with items being on backorder. The crew was very professional, thorough, and explained everything. Following the install, they cleaned everything and you couldn't even tell they were here. The team also programmed and walked me through how to use the system... I didn't have to guess, read instructions, or contact them later to figure out how to operate it. Even after the sale, they contacted me with more rebates. I am very satisfied with the system that I choose. I strongly recommend RCC. Very great experience! You don't just get a reputable system... You also get reliable service. Thanks again RCC!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"We are very pleased. Thanks so much for the good and prompt service."
100% rating 100 from Renovo, PA on Verified Purchase
"I was impressed by the representative's presentation, his forthrightness when discussing price and service, and by his willingness to work within my budget. The gentlemen who installed the unit were on time, they were polite and they left the areas spotless."
100% rating 100 from Lock Haven, PA on Verified Purchase
"Very impressed. Explained everything thoroughly and did a nice clean job!"
100% rating 100 from Howard, PA on Verified Purchase
"Everything has been positive from the initial contact through the completed installation. We are very pleased."
100% rating 100 from Loganton, PA on Verified Purchase
"Everyone was very helpful. Rep. was very good. Installation man was exceptional."
100% rating 100 from Williamsport, PA on Verified Purchase
"Great experience. Very much appreciated the install being completed in one day. I have already recommended your company to a friend."
100% rating 100 from Lock Haven, PA on Verified Purchase
"Redmond's a first-class company with a crew of professionals who know their job."
100% rating 100 from Mill Hall, PA on Verified Purchase
"We were very happy with our installation and service. Everyone that we came into contact with was very friendly and respectful. I would highly recommend RCC to friends and family. Thank you for a job well done!"
(217 Remaining)