VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Redmond's Complete Comfort
98.821339950372 100
5

588 reviews since April, 2013

Redmond's Complete Comfort
570-962-0084 ·
Beech Creek, PA 16822

Consumer Review Summary

588 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

585 out of 588 said yes

Q: Were we able to respond to your needs in a timely manner?

582 out of 586 said yes

Q: Did the salesperson understand and meet your needs?

189 out of 189 said yes

Q: Did the technician understand and meet your needs?

391 out of 395 said yes

Q: Was the work performed to your satisfaction?

579 out of 586 said yes

Q: Was the work area left neat and clean?

582 out of 585 said yes

Q: Would you use our company again and recommend us to others?

576 out of 582 said yes

Q: Please rate your overall experience with our company:

450 out of 519 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bellefonte, PA on Verified Purchase
"Well trained staff. Everyone I talked to knew the equipment and procedures from my first call to the office, to my meeting with sales rep, to the actual installation, to my call back to see if I was satisfied. Everyone was friendly and well informed. Could not ask for a better experience."
100% rating 100 from Williamsport, PA on Verified Purchase
"I really didn't think an exceptional company like Redmond's Complete Comfort existed anymore! It was during this arctic winter and of course I needed a new gas furnace. I got quotes from three contractors. The contractor I chose ended up being a two-month disaster from product to install. I was desperate to find someone who could help with my unique situation, that's when I found Redmond's through Home Advisor. I was so impressed with their overwhelming reviews that I contacted them right away. Long story short, from the first phone call, to their sales rep visit, to the awesome installers (Shaughn and Brandon) my nightmare was over and I am one happy customer! It was a long and arduous day for the guys but they were always courteous, kind and patient with all my many questions...LOL! I was taken back on how clean they were about doing the install. They even put down canvas cloth on my floors and cleaned up everything when finished; you would not have know they were even there. I love my new Bryant furnace and air conditioning unit. But, what's more impressive is the integrity of this company and their employees, they truly treat you like family.....a rare find!! So thankful I found this company :) "
100% rating 100 from Lock Haven, PA on Verified Purchase
"We couldn't be happier with our new heating/cooling system and our decision to choose Redmond's. Felt totally cared for by everyone, from the owner, to the technicians, to the office staff. I had read great reviews about your company and decided to give them a call. Best decision I've made in a long time! Proud to say we are customers of Redmond's. "
100% rating 100 from Flemington, PA on Verified Purchase
"Everything went well. Thanks for everything!"
100% rating 100 from Mill Hall, PA on Verified Purchase
"Great job. Nice crew. "
100% rating 100 from Howard, PA on Verified Purchase
"Very courteous and professional. Very helpful and friendly. We are highly satisfied. "
100% rating 100 from Mill Hall, PA on Verified Purchase
"Work was completed quicker than expected, when done, cleaned up. "
100% rating 100 from Beech Creek, PA on Verified Purchase
"Every one was very helpful. Great group of people. "
100% rating 100 from State College, PA on Verified Purchase
"Great experience, great service, and customer support. "
100% rating 100 from Mill Hall, PA on Verified Purchase
"I would like to have given each one a #1. They are GREAT. "
(251 Remaining)