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Redmond's Complete Comfort
99.104191458416 100
5

1,100 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ·
Lock Haven, PA 17745

Consumer Review Summary

1,100 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,096 out of 1,099 said yes

Q: Were we able to respond to your needs in a timely manner?

1,088 out of 1,094 said yes

Q: Did the salesperson understand and meet your needs?

675 out of 677 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

1,085 out of 1,095 said yes

Q: Was the work area left neat and clean?

1,085 out of 1,093 said yes

Q: Would you use our company again and recommend us to others?

1,079 out of 1,086 said yes

Q: Please rate your overall experience with our company:

906 out of 1,004 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Beech Creek, PA on Verified Purchase
"RCC has always done a good job at my house!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"Your long-term, high-quality service that we have experienced since becoming a customer allows us to trust you and trust that the products and services you provide will meet and exceed our expectations!"
100% rating 100 from Mill Hall, PA on Verified Purchase
"The whole experience from the 1st meeting till the final installment was amazing. Everyone I dealt with was professional. Very clean. I told the guys they didn’t have to wear boot slips, and they said Yes, we do. They walked me through everything they were doing. Very great company!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"Fast service, good communications!"
100% rating 100 from Howard, PA on Verified Purchase
"They are always courteous and professional in whatever capacity we have interacted with them. "
100% rating 100 from Mill Hall, PA on Verified Purchase
"Everyone was professional! "
100% rating 100 from State College, PA on Verified Purchase
"From start to finish-excellent customer service! "
100% rating 100 from Cross Fork, PA on Verified Purchase
"Redman's responded in a timely manner; all personnel were professional and knowledgeable; received the work estimate almost immediately; work was scheduled sooner than I expected; installation was accomplished in one day; we had a GREAT experience with our new central air installation! The two guys who were sent out were outstanding! "
100% rating 100 from Bellefonte, PA on Verified Purchase
"We have had excellent customer service from the first call (after reaching out online) through the sales consult, the install, and all of the follow-up. We appreciate the communication, callbacks, and attention to our needs! "
100% rating 100 from Cogan Station, PA on Verified Purchase
"We are so very happy with our mini split system and the services Redmond's has given us. Very professional crew and very organized company from start to finish."
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