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Redmond's Complete Comfort
99.088213023725 100
5

1,153 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ยท
Lock Haven, PA 17745

Consumer Review Summary

1,153 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,147 out of 1,151 said yes

Q: Were we able to respond to your needs in a timely manner?

1,138 out of 1,145 said yes

Q: Did the salesperson understand and meet your needs?

727 out of 729 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

1,138 out of 1,148 said yes

Q: Was the work area left neat and clean?

1,138 out of 1,146 said yes

Q: Would you use our company again and recommend us to others?

1,129 out of 1,137 said yes

Q: Please rate your overall experience with our company:

951 out of 1,053 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lock Haven, PA on Verified Purchase
"I have gotten several split units from your company. I love them all, and everyone at your company is amazing!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"VERY satisfied with Redmond's! From the first meeting with Brian Redmond to go over my options to the install team (Brayden, Cole, Maddux, Chipper, and Hunter - everything was seamless! Very professional and polite - answered all the questions I had on the new system - always going above and beyond. I've been with Redmond's for 13 years, and this is my second install with them! I will continue to recommend them to everyone! 100 out of 10!!"
100% rating 100 from Pittsburgh, PA on Verified Purchase
"First of all, thank you for the lovely gift. That was so thoughtful. Just another reason why our experience with you was amazing. First, the timing for this furnace came around Christmas, and we were dealing with tenants. You came right away to attempt to fix the furnace, and when that was not possible, within a few weeks or less, you put in a new furnace. Everyone was so pleasant, knowledgeable, and kind, even though the situation caused a delay in our quality assurance evaluation. Everyone worked so well with us, and the results were a perfect installation along with the most friendly and knowledgeable staff ever. Thank you again for everything. "
100% rating 100 from Mill Hall, PA on Verified Purchase
"Being without heat was really stressful, but Redmond's made the whole situation worthwhile! The new heating system is fabulous! The employees were kind, courteous and kept us informed the entire time! They left the work area cleaner than it was when they started!"
100% rating 100 from Howard, PA on Verified Purchase
"Redmonds is always my go-to provider for HVAC and plumbing! They are like family! They know me by name, remember details about my situation, and respond to whatever situation I'm dealing with in a timely and compassionate manner! The work they do is always thorough and done well! "
100% rating 100 from Lock Haven, PA on Verified Purchase
"Thank you!"
100% rating 100 from Renovo, PA on Verified Purchase
"We are so glad we decided to purchase the combination boiler from your company. It was a smooth installation from beginning to end. All questions were answered to our satisfaction. The entire staff was professional from the beginning to the end of the installation. "
100% rating 100 from State College, PA on Verified Purchase
"We were very impressed with our experience with Redmond's: with the owner, the technicians, and with every person with whom we spoke who represented the company. We are very pleased with their responsiveness, and we feel reassured that if there was some issue, the company would respond promptly and address them. We've thoroughly enjoyed having mini-splits! As described, they are quiet and work exactly as we had hoped. The company went "above and beyond" to provide us with a clear understanding of installation. Great company, truly nice folks! "
100% rating 100 from Beech Creek, PA on Verified Purchase
"Have always had good service from the owner and employees. Everyone that I have had contact with has been very personable and knowledgeable about their products and the service provided."
100% rating 100 from Beech Creek, PA on Verified Purchase
"RCC has always done a good job at my house!"
(430 Remaining)