Customer Reviews for Redmond's Complete Comfort

597 reviews since April, 2013

570-962-0084 · redmondscompletecomfort.com
Beech Creek, PA 16822

Consumer Review Summary

597 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

594 out of 597 said yes

Q: Were we able to respond to your needs in a timely manner?

591 out of 595 said yes

Q: Did the salesperson understand and meet your needs?

198 out of 198 said yes

Q: Did the technician understand and meet your needs?

391 out of 395 said yes

Q: Was the work performed to your satisfaction?

588 out of 595 said yes

Q: Was the work area left neat and clean?

591 out of 594 said yes

Q: Would you use our company again and recommend us to others?

585 out of 591 said yes

Q: Please rate your overall experience with our company:

458 out of 527 gave 5 stars

	100% rating 100 by J.R. from Howard, PA on 07/04/18 Verified Purchase "The installers did very nice work and were very helpful and polite. "
	100% rating 100 by J.R. from Howard, PA on 06/25/18 Verified Purchase "The installers did very nice work and were polite and helpful"
	100% rating 100 by C.B. from Mill Hall, PA on 06/23/18 Verified Purchase "We were impressed with your company from your website, to your salesperson, to your installers. "
	100% rating 100 by H.P. from Lock Haven, PA on 06/17/18 Verified Purchase "It's a pleasure to deal with friendly, knowledgeable people that actually care about the customer. Our experience with Redmond's Comfort Care has been top notch every time. "
	100% rating 100 by J.G. from Lock Haven, PA on 05/11/18 Verified Purchase "Brian was a fantastic sales rep and everyone was so helpful and friendly. I've never seen a contractor leave a space cleaner than they found it!"
	100% rating 100 by J.P. from Valencia, PA on 04/27/18 Verified Purchase "Installers Sean and Tyler were outstanding! Arrived early, took no breaks, professional, personable, etc. "
	100% rating 100 by J.G. from Bellefonte, PA on 03/10/18 Verified Purchase "Well trained staff. Everyone I talked to knew the equipment and procedures from my first call to the office, to my meeting with sales rep, to the actual installation, to my call back to see if I was satisfied. Everyone was friendly and well informed. Could not ask for a better experience."
	100% rating 100 by D.L. from Williamsport, PA on 03/09/18 Verified Purchase "I really didn't think an exceptional company like Redmond's Complete Comfort existed anymore! It was during this arctic winter and of course I needed a new gas furnace. I got quotes from three contractors. The contractor I chose ended up being a two-month disaster from product to install. I was desperate to find someone who could help with my unique situation, that's when I found Redmond's through Home Advisor. I was so impressed with their overwhelming reviews that I contacted them right away. Long story short, from the first phone call, to their sales rep visit, to the awesome installers (Shaughn and Brandon) my nightmare was over and I am one happy customer! It was a long and arduous day for the guys but they were always courteous, kind and patient with all my many questions...LOL! I was taken back on how clean they were about doing the install. They even put down canvas cloth on my floors and cleaned up everything when finished; you would not have know they were even there. I love my new Bryant furnace and air conditioning unit. But, what's more impressive is the integrity of this company and their employees, they truly treat you like family.....a rare find!! So thankful I found this company :) "
	100% rating 100 by A.L. from Lock Haven, PA on 02/23/18 Verified Purchase "We couldn't be happier with our new heating/cooling system and our decision to choose Redmond's. Felt totally cared for by everyone, from the owner, to the technicians, to the office staff. I had read great reviews about your company and decided to give them a call. Best decision I've made in a long time! Proud to say we are customers of Redmond's. "
	100% rating 100 by M.D. from Flemington, PA on 02/07/18 Verified Purchase "Everything went well. Thanks for everything!"

(257 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS