VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Redmond's Complete Comfort
99.078009322731 100
5

1,061 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ·
Lock Haven, PA 17745

Consumer Review Summary

1,061 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,057 out of 1,060 said yes

Q: Were we able to respond to your needs in a timely manner?

1,049 out of 1,055 said yes

Q: Did the salesperson understand and meet your needs?

636 out of 638 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

1,047 out of 1,057 said yes

Q: Was the work area left neat and clean?

1,046 out of 1,054 said yes

Q: Would you use our company again and recommend us to others?

1,041 out of 1,048 said yes

Q: Please rate your overall experience with our company:

871 out of 967 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Boalsburg, PA on Verified Purchase
"Thank you for going above and beyond with the installation. The crew was great, and we appreciated the repair on our hose bib. "
100% rating 100 from Lock Haven, PA on Verified Purchase
"Very impressed with all."
100% rating 100 from Montoursville, PA on Verified Purchase
"Everyone involved in the process was extremely courteous and willing to go the extra mile to insure all questions were answered, and understood. "
100% rating 100 from Flemington, PA on Verified Purchase
"Very professional, fit us in quickly, and went above and beyond."
100% rating 100 from Williamsport, PA on Verified Purchase
"Brad was awesome. I had a unique situation and he listened to my needs and what I wanted accomplished with heating and air conditioning. He gave me some options and explained how each would work. He recommended an option and explained why it would be the best option. He left me with time to think about what I felt would work best. I was extremely happy that he didn’t push me that day to make a decision as I needed that time to make an informed decision. Brad was very knowledgeable about the product, the process and the warranty. Any questions I had he got back to me immediately. He was always polite and eager to help. There are 2 main reasons I chose RCC. One of them was Brad with his knowledge, expertise, and his courteousness and attentiveness to my unique situation. The second was simply because of Bryant being made by Carrier. Shawn, too, was polite, knowledgeable, and considerate of me, my home, and my pets. This has been a great experience from start to finish. I am very happy with the work that was done, the product, and every single person I have had contact with during this process. I would definitely recommend RCC. Thank you all for a wonderful experience!"
100% rating 100 from State College, PA on Verified Purchase
"From the beginning to the end, every employee has been helpful, courteous, and professional. The three young men who did the initial installation were polite and respectful. After the installation was completed, they cleaned all the work areas. The follow-up inspection was good to have done. After a week of having the installation done, we had many questions. All of our questions were answered, and suggestions were also given. "
100% rating 100 from Lock Haven, PA on Verified Purchase
"From my first phone call to the office to completion and beyond, the team was professional, knowledgeable, and incredibly courteous. The entire Redmond's team cares about providing the best service possible and complete customer satisfaction. "
100% rating 100 from Lock Haven, PA on Verified Purchase
"Always good, that's why we keep coming back."
100% rating 100 from Port Matilda, PA on Verified Purchase
"A+ customer service."
100% rating 100 from Jersey Shore, PA on Verified Purchase
"From the original request to the final inspection of the product, it was an amazing experience. Every step of the way was smooth with no problems or issues. All questions were promptly answered, and the whole team was very professional with everything. "
(407 Remaining)