VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Redmond's Complete Comfort
99.12024412414 100
5

1,121 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ·
Lock Haven, PA 17745

Consumer Review Summary

1,121 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,116 out of 1,119 said yes

Q: Were we able to respond to your needs in a timely manner?

1,108 out of 1,114 said yes

Q: Did the salesperson understand and meet your needs?

695 out of 697 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

1,106 out of 1,116 said yes

Q: Was the work area left neat and clean?

1,106 out of 1,114 said yes

Q: Would you use our company again and recommend us to others?

1,098 out of 1,105 said yes

Q: Please rate your overall experience with our company:

923 out of 1,021 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from State College, PA on Verified Purchase
"We were very impressed with our experience with Redmond's: with the owner, the technicians, and with every person with whom we spoke who represented the company. We are very pleased with their responsiveness, and we feel reassured that if there was some issue, the company would respond promptly and address them. We've thoroughly enjoyed having mini-splits! As described, they are quiet and work exactly as we had hoped. The company went "above and beyond" to provide us with a clear understanding of installation. Great company, truly nice folks! "
100% rating 100 from Beech Creek, PA on Verified Purchase
"Have always had good service from the owner and employees. Everyone that I have had contact with has been very personable and knowledgeable about their products and the service provided."
100% rating 100 from Beech Creek, PA on Verified Purchase
"RCC has always done a good job at my house!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"Your long-term, high-quality service that we have experienced since becoming a customer allows us to trust you and trust that the products and services you provide will meet and exceed our expectations!"
100% rating 100 from Mill Hall, PA on Verified Purchase
"The whole experience from the 1st meeting till the final installment was amazing. Everyone I dealt with was professional. Very clean. I told the guys they didn’t have to wear boot slips, and they said Yes, we do. They walked me through everything they were doing. Very great company!"
100% rating 100 from Lock Haven, PA on Verified Purchase
"Fast service, good communications!"
100% rating 100 from Howard, PA on Verified Purchase
"They are always courteous and professional in whatever capacity we have interacted with them. "
100% rating 100 from Mill Hall, PA on Verified Purchase
"Everyone was professional! "
100% rating 100 from State College, PA on Verified Purchase
"From start to finish-excellent customer service! "
100% rating 100 from Cross Fork, PA on Verified Purchase
"Redman's responded in a timely manner; all personnel were professional and knowledgeable; received the work estimate almost immediately; work was scheduled sooner than I expected; installation was accomplished in one day; we had a GREAT experience with our new central air installation! The two guys who were sent out were outstanding! "
(423 Remaining)