Customer Reviews for FM Berkheimer

FM Berkheimer

1,047 reviews since May, 2013

(717) 766-6152 · fmberkinc.com
Mechanicsburg, PA 17055

Consumer Review Summary

1,047 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of FM Berkheimer. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

687 out of 687 said yes

Q: Were we able to respond to your needs in a timely manner?

681 out of 685 said yes

Q: Did the technician understand and meet your needs?

686 out of 686 said yes

Q: Was everyone at our company polite and professional?

359 out of 360 said yes

Q: Was the work performed to your satisfaction?

1,046 out of 1,046 said yes

Q: Was the work area left neat and clean?

1,037 out of 1,046 said yes

Q: Would you use our company again and recommend us to others?

682 out of 683 said yes

Q: Please rate your overall experience with our company:

615 out of 652 gave 5 stars

	100% rating 100 by C.S. from Mechanicsburg, PA on 09/03/25 Verified Purchase "The crew did an awesome job with the installation and was very accommodating in answering my questions. Would gladly hire FM Berkheimer again in the future."
	100% rating 100 by K.L. from Hummelstown, PA on 08/30/25 Verified Purchase "Everyone is very good: polite, friendly, and efficient! "
	100% rating 100 by B.J. from Carlisle, PA on 08/23/25 Verified Purchase "We have been using Berkheimer since we built our house in 2002. They always take care of us!"
	100% rating 100 by B.L. from Mechanicsburg, PA on 08/11/25 Verified Purchase "Great service and installation. Very happy all around."
	100% rating 100 by a company from Wellsville, PA on 08/11/25 Verified Purchase "FM Berkheimer handles all of our HVAC needs at our company. They have been our HVAC service, installation, and repair provider for many years. They are always very responsive and very easy to work with."
	100% rating 100 by R.M. from Mechanicsburg, PA on 08/10/25 Verified Purchase "Great customer service - highly recommend. "
	100% rating 100 by R.G. from Carlisle, PA on 08/10/25 Verified Purchase "The service techs are very courteous and know what they are doing. They also do a total clean-up and remove all debris."
	100% rating 100 by J.F. from Wellsville, PA on 08/09/25 Verified Purchase "Really appreciated the fast response, especially during the nasty heat wave for a first-time customer. Jim did a great job of explaining the various options and got our estimate out the same day that he visited. The installation crew also did a great job on the installation and cleanup. Truly professional job."
	100% rating 100 by A.W. from Mechanicsburg, PA on 08/09/25 Verified Purchase "Ian was very helpful in choosing the right product for our needs. Very prompt service."
	100% rating 100 by D.M. from Mt Holly Spgs, PA on 07/29/25 Verified Purchase "Everyone from sales to technicians were knowledgeable, professional, and very courteous!"

(333 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS