VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
FM Berkheimer
99.557771923222 100
5

870 reviews since May, 2013

FM Berkheimer
(717) 766-6152 ·
Mechanicsburg, PA 17055

Consumer Review Summary

870 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of FM Berkheimer. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

687 out of 687 said yes

Q: Were we able to respond to your needs in a timely manner?

681 out of 685 said yes

Q: Did the technician understand and meet your needs?

686 out of 686 said yes

Q: Was everyone at our company polite and professional?

182 out of 183 said yes

Q: Was the work performed to your satisfaction?

869 out of 869 said yes

Q: Was the work area left neat and clean?

861 out of 869 said yes

Q: Would you use our company again and recommend us to others?

682 out of 683 said yes

Q: Please rate your overall experience with our company:

615 out of 652 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dillsburg, PA on Verified Purchase
"You run a first-class operation. No interruptions or problems. Workers were courteous friendly and neat. "
100% rating 100 from Camp Hill, PA on Verified Purchase
"All employees are friendly and professional. The technician worked quickly, knew what he was doing, and was polite and friendly. The receptionist is well versed in her job and very friendly. Also appreciate the post-service gifts. We will be using you again!"
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"I was surprised and pleased that the new system was installed in under 8 hours and without any issues. The thermostat was explained and the tech did a good job. However, there is a lot of information to digest so I would strongly suggest an owner’s manual be provided to customers as a resource."
100% rating 100 from Carlisle, PA on Verified Purchase
"Very timely, professional work. This is the fourth major project that FM Berkheimer has completed for us over the years, and they have always done just that little bit more that made the job go beyond good to excellent. "
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"We felt like we could trust Berkheimer's from the beginning. They listened to our desires and priorities, balancing comfort, cost, and environmental impact. They gave honest feedback on whether certain equipment would give the results we desired given the constraints of our house. We never felt like they were just telling us what we wanted to hear in order to make a sale."
100% rating 100 from Harrisburg, PA on Verified Purchase
"All installers were respectful and knowledgeable. I could not be happier with the installtion."
100% rating 100 from Lewisberry, PA on Verified Purchase
"Great response and quality product. Thank you."
100% rating 100 from Lemoyne, PA on Verified Purchase
"As a long-time customer, I have always found their service to be honest and thorough."
100% rating 100 from Shippensburg, PA on Verified Purchase
"Wonderful crew!"
100% rating 100 from Lewisberry, PA on Verified Purchase
"We are very pleased with the recommendations given at the initial meeting and especially with how the completed job has corrected an inconsistent heating system and has proven very efficient."
(229 Remaining)