VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
FM Berkheimer
99.593495934959 100
5

1,108 reviews since May, 2013

FM Berkheimer
(717) 766-6152 ·
Mechanicsburg, PA 17055

Consumer Review Summary

1,108 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of FM Berkheimer. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

687 out of 687 said yes

Q: Were we able to respond to your needs in a timely manner?

681 out of 685 said yes

Q: Did the technician understand and meet your needs?

686 out of 686 said yes

Q: Was everyone at our company polite and professional?

419 out of 420 said yes

Q: Was the work performed to your satisfaction?

1,107 out of 1,107 said yes

Q: Was the work area left neat and clean?

1,098 out of 1,107 said yes

Q: Would you use our company again and recommend us to others?

682 out of 683 said yes

Q: Please rate your overall experience with our company:

615 out of 652 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dillsburg, PA on Verified Purchase
"We were very happy with everything your men did. They were very friendly, professional, kind, and polite. We would recommend them highly to anyone looking for heating or air conditioning needs. Thanks again for everything!"
100% rating 100 from Harrisburg, PA on Verified Purchase
"I saw your truck in my neighborhood with the Carrier logo. Called for an estimate. Quick response. The secretary was very polite, friendly, and helpful. Your service, estimate preparation, and price were very appealing. You guys were on the ball. Your service men were smart, personable, and really knew their job. Never made a mess or lost any time. Left the house as they found it. I'm very pleased and will recommend Berkheimer to anyone in need of real professionals. "
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"All good!"
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"The crew was friendly, clean, and professional. Answered all my questions. I will definitely recommend you for HVAC. I’ve been looking for a good company like yours for 20+ years. Keep doing it the way you do!"
100% rating 100 from Newville, PA on Verified Purchase
"Everyone was friendly and professional. Installation was neat and clean. The promised performance of the system was delivered."
100% rating 100 from Harrisburg, PA on Verified Purchase
"The company’s reputation via internet reviews and the quality product they sold led us to have them come out for an evaluation and an estimate. Ian was very knowledgeable, answered all our questions (several times), and presented different options with costs. Terry and Jacob were the installers, and they explained the entire process before they began. They were highly skilled, professional, and thorough. They took great care to protect and keep our home clean during the process. They explained how everything works and made sure everything functioned properly. We were very pleased and very impressed with every aspect and would highly recommend Berkheimer."
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"I have used FM Berkheimer numerous times over the past 25 years. I am and have always been very pleased when working with you. Your company makes every stage of the process easy and well understood as well as providing excellent equipment and installation. "
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"Your installation techs did a good job. They are very good workers. Everybody was very polite. "
100% rating 100 from Duncannon, PA on Verified Purchase
"Everyone at FM Berkheimer I dealt with was professional and knowledgeable. They rescued us from a botched home warranty job (complete HVAC system replacement), and they did a fantastic job. They made sure everything was installed and working properly and safely. Thank you, FM Berkheimer! "
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"You did a great job! The installers were very professional. The install went smoothly, and our house was left pristine. Also, Jim was very personable and knowledgeable. We felt very confident that F. M. Berkheimer was the best choice. It also helped that you were recommended by 2 of our relatives. We will gladly sing your praises to others. Thank you! "
(357 Remaining)