Customer Reviews for Indoor Solutions, Inc.

Indoor Solutions, Inc.

71 reviews since August, 2021

(706) 681-8764 · isihvac.com
Columbus, GA 31901

Consumer Review Summary

71 reviews since August, 2021

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Indoor Solutions, Inc.. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

52 out of 52 said yes

Q: Were we able to respond to your needs in a timely manner?

52 out of 52 said yes

Q: Did the salesperson understand and meet your needs?

52 out of 52 said yes

Q: Was the work performed to your satisfaction?

52 out of 52 said yes

Q: Was the work area left neat and clean?

51 out of 52 said yes

Q: Would you use our company again and recommend us to others?

72 out of 72 said yes

Q: Courtesy and professionalism of our Phone Representatives:

18 out of 19 gave 5 stars

Q: Timeliness in responding to your needs:

18 out of 19 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

19 out of 19 gave 5 stars

Q: Communication and follow-up from the Salesperson:

18 out of 19 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

19 out of 19 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

19 out of 19 gave 5 stars

Q: Condition of the work area after job completion:

18 out of 19 gave 5 stars

Q: How likely would you be to use our company again?

19 out of 19 gave 5 stars

Q: Please rate your overall experience with our company:

69 out of 71 gave 5 stars

	100% rating 100 by A.S. from Columbus, GA on 08/21/24 Verified Purchase "We feel your staff and the owners work together well for our benefit and we feel valued as a customer."
	100% rating 100 by W.S. from Columbus, GA on 04/30/24 Verified Purchase "Terry and his team were great to work with - very knowledgeable and professional. "
	100% rating 100 by N.W. from Valley, AL on 02/27/24 Verified Purchase "Everyone went above and beyond from, staff to salesperson and installers. The best company experience I have had. "
	100% rating 100 by E.B. from Cataula, GA on 04/16/23 Verified Purchase "Have been a Comfort Club Member for years. I trust them. I would not use anyone else."
	100% rating 100 by G.C. from Phenix City, AL on 04/12/23 Verified Purchase "Good!"
	100% rating 100 by J.P. from Phenix City, AL on 02/17/23 Verified Purchase "We are very very happy with your service and the quality of your service and the people that worked in our home."
	100% rating 100 by J.R. from Cusseta, GA on 02/12/23 Verified Purchase "It has been a pleasure dealing with your company."
	100% rating 100 by R.W. from Moultrie, GA on 09/29/22 Verified Purchase "The initial call was handled very quickly and a technician was dispatched within 24 hours on a Friday. After diagnosing that my old unit was incapable of being adequately repaired, a new unit was installed on Monday. The salesperson even helped me to secure financing for this new unit. A wall repair crew was sent the day after the installation to fix a very small hole needed for the new wiring of the thermostat. I am very impressed with this installation. I will continue to keep them servicing both of my HVACs in the future. Thanks Indoor Solutions for a great experience!"
	100% rating 100 by M.H. from Columbus, GA on 09/12/22 Verified Purchase "You guys are the best overall and I will recommend your company to friends."
	100% rating 100 by J.M. from Hamilton, GA on 09/07/22 Verified Purchase "I’ve been doing business with ISI for 14 years now and never been disappointed. Great people to work with. "

(21 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS