96.885634963281 100
4.9

1,413 reviews since July, 2016

Southern Air of Shreveport
(318) 746-0500 ยท
Pineville, LA 71360

Consumer Review Summary

1,413 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Shreveport. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,274 out of 1,393 gave 5 stars

Q: Timeliness in responding to your needs:

1,276 out of 1,399 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,292 out of 1,397 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,257 out of 1,392 gave 5 stars

Q: Condition of the work area after job completion:

1,242 out of 1,396 gave 5 stars

Q: How likely would you be to use our company again?

1,275 out of 1,398 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,254 out of 1,399 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

1,245 out of 1,389 gave 5 stars