VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of Shreveport
97.139037433155 100
4.9

473 reviews since July, 2016

Southern Air of Shreveport
318-798-1801 ·
Shreveport, LA 71101

Consumer Review Summary

473 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Shreveport. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

422 out of 467 gave 5 stars

Q: Timeliness in responding to your needs:

432 out of 468 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

434 out of 468 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

418 out of 467 gave 5 stars

Q: Condition of the work area after job completion:

412 out of 469 gave 5 stars

Q: How likely would you be to use our company again?

427 out of 467 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

425 out of 467 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

421 out of 464 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Shreveport, LA on Verified Purchase
"Great experience, you guys never disappoint "
100% rating 100 from Minden, LA on Verified Purchase
"I am very happy with your company’s product, service, employees. Everyone I have had dealt with have been great! Would definitely recommend your company to family and friends!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Excellent service and very responsive. The crew even helped me fix my garage door! Great job on everything!"
100% rating 100 from Vivian, LA on Verified Purchase
"Everyone was very nice explain how the United works "
100% rating 100 from Shreveport, LA on Verified Purchase
"I am very pleased with the service I have received. Will recommend your company to others."
100% rating 100 from Shreveport, LA on Verified Purchase
"Very satisfied!"
100% rating 100 from Shreveport, LA on Verified Purchase
"Prompt help did a really great job. "
100% rating 100 from Shreveport, LA on Verified Purchase
"Team and sales person was very friendly."
100% rating 100 from Bossier City, LA on Verified Purchase
"Ray came in and did such an amazing job explaining our air conditioner problem and even made time to return to the next day to get a new one in. The installers who came were amazing and did a great job. They were so polite and got their job done and cleaned up their own mess. We loved how everyone took care of us within a 4 day period. "
100% rating 100 from Shreveport, LA on Verified Purchase
"The Southern Air folks were great! They were willing to provide a product and service that other companies wouldn’t offer. They researched the product to make certain they could do quality work. While doing the work, they were 100% professional and courteous. They were very conscientious of cleaning up before they left and wore masks at all times while in our home. We couldn’t be happier with the product and service provided. "
(84 Remaining)