96.892289844726 100
4.9

1,418 reviews since July, 2016

Southern Air of Shreveport
(318) 746-0500 ยท
Pineville, LA 71360

Consumer Review Summary

1,418 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Shreveport. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,279 out of 1,398 gave 5 stars

Q: Timeliness in responding to your needs:

1,280 out of 1,404 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,297 out of 1,402 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,262 out of 1,397 gave 5 stars

Q: Condition of the work area after job completion:

1,247 out of 1,401 gave 5 stars

Q: How likely would you be to use our company again?

1,280 out of 1,403 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,259 out of 1,404 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

1,249 out of 1,394 gave 5 stars