96.889985895628 100
4.9

1,346 reviews since July, 2016

Southern Air of Shreveport
(318) 746-0500 ยท
Pineville, LA 71360

Consumer Review Summary

1,346 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Shreveport. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,211 out of 1,327 gave 5 stars

Q: Timeliness in responding to your needs:

1,215 out of 1,332 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,231 out of 1,330 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,197 out of 1,326 gave 5 stars

Q: Condition of the work area after job completion:

1,180 out of 1,329 gave 5 stars

Q: How likely would you be to use our company again?

1,217 out of 1,332 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,198 out of 1,333 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

1,186 out of 1,323 gave 5 stars