Customer Reviews for Southern Air of Shreveport

4.9

1,305 reviews since July, 2016

(318) 746-0500 · southernairnow.com
Pineville, LA 71360

Consumer Review Summary

1,305 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Shreveport. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,174 out of 1,286 gave 5 stars

Q: Timeliness in responding to your needs:

1,178 out of 1,291 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,195 out of 1,291 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,160 out of 1,286 gave 5 stars

Q: Condition of the work area after job completion:

1,143 out of 1,288 gave 5 stars

Q: How likely would you be to use our company again?

1,180 out of 1,292 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,164 out of 1,292 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

1,150 out of 1,282 gave 5 stars

	97% rating 100 by M.B. from Bossier City, LA on 04/30/25 Verified Purchase "I appreciate the respect for the carpet and property, and the clean-up after the job."
	100% rating 100 by M.C. from Shreveport, LA on 04/28/25 Verified Purchase "They installed our generator, our new AC, and our new bathroom toilets. You call one company and they can repair electrical, gas, or plumbing. They are prompt, polite, and it’s always done right the first time!"
	100% rating 100 by T.C. from Keithville, LA on 04/23/25 Verified Purchase "Everyone involved, from diagnosis to installation, was professional and courteous. I am definitely satisfied with your company and products. "
	100% rating 100 by J.M. from Bossier City, LA on 04/22/25 Verified Purchase "The prompt and expert service. I appreciate your customer care and follow-up. "
	100% rating 100 by E.J. from Shreveport, LA on 04/22/25 Verified Purchase "Your prior experience warrants a positive response in all areas!"
	100% rating 100 by L.U. from Benton, LA on 04/22/25 Verified Purchase "Always satisfied with the work performed! "
	100% rating 100 by J.B. from Shreveport, LA on 04/19/25 Verified Purchase "I'm very pleased, everyone was friendly and knowledgeable. When I made that call that the air had stopped working, a team worked together immediately. Thank you!"
	100% rating 100 by M.W. from Bossier City, LA on 04/16/25 Verified Purchase "Thanks for being timely in getting the job done, and for the courtesy and professionalism of the employees. Thanks Southern Aire."
	100% rating 100 by J.T. from Shreveport, LA on 04/11/25 Verified Purchase "Courteous and respectful!"
	100% rating 100 by D.T. from Shreveport, LA on 04/10/25 Verified Purchase "From our initial meeting with your sales representative to completion and clean up after installation, I was completely satisfied. Extremely professional and cordial. I would highly recommend your company. Kudos to your entire staff."

(419 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS