Customer Reviews for Quality Plumbing, Heating, Cooling & Electrical

Quality Plumbing, Heating, Cooling & Electrical

4.9

588 reviews since January, 2020

(865) 932-6800 · quality-pm.com
Kodak, TN 37764

Consumer Review Summary

588 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Plumbing, Heating, Cooling & Electrical. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

566 out of 587 gave 5 stars

Q: Timeliness in responding to your needs:

550 out of 588 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

553 out of 584 gave 5 stars

Q: Communication and follow-up from the Salesperson:

535 out of 584 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

568 out of 584 gave 5 stars

Q: Condition of the work area after job completion:

545 out of 578 gave 5 stars

Q: How likely would you be to use our company again?

568 out of 586 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

567 out of 586 gave 5 stars

Q: Please rate your overall experience with our company:

552 out of 583 gave 5 stars

	100% rating 100 by D.B. from Morristown, TN on 04/24/25 Verified Purchase "We gave a 5-star rating all the way. Our install team, Justin and Seth were very professional and knowledgeable. Showed up on time and kept us informed of the work being done. Our experience with this company and the people in it has been excellent!"
	100% rating 100 by M.D. from Knoxville, TN on 04/22/25 Verified Purchase "We are so elated with our experience with the salesperson and installers. Great work, neatly done, quality, aesthetics, professionalism, courteous, and the surprise gift! I have already referred you to my neighbor."
	100% rating 100 by S.M. from Straw Plains, TN on 04/18/25 Verified Purchase "Extremely quick, efficient, knowledgeable, and quality work! I would recommend your company to anyone and everyone......unlike a lot of companies, they actually know what customer service means."
	100% rating 100 by D.N. from Dandridge, TN on 04/18/25 Verified Purchase "Fast and professional!"
	100% rating 100 by L.C. from Sevierville, TN on 04/12/25 Verified Purchase "Couldn’t have asked for a better experience. Knowledgeable, experienced, thorough, and left premises cleaner than when they arrived. "
	100% rating 100 by J.G. from Dandridge, TN on 04/05/25 Verified Purchase "We couldn't have asked for a better experience. Great team worked well together!!! Thank you! "
	100% rating 100 by L.R. from Gatlinburg, TN on 04/04/25 Verified Purchase "Philip, Jesse, Tanner, and Carl were all terrific!"
	100% rating 100 by G.H. from Seymour, TN on 04/04/25 Verified Purchase "Excellent service and very pleased with all our dealings! "
	100% rating 100 by O.W. from Pigeon Forge, TN on 03/12/25 Verified Purchase "I have been using the services of Quality Heating, Air, Plumbing, and Electricity for almost 30 years. They have always provided excellent service. I feel I am in good hands with their crew."
	100% rating 100 by J.G. from Seymour, TN on 03/08/25 Verified Purchase "Nick, Kyle, and Rod all were a pleasure to work with. Excellent job. The worksite was clean and neat after the completion."

(283 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS