VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Quality Plumbing, Heating, Cooling & Electrical
98.385574018127 100
4.9

592 reviews since January, 2020

Quality Plumbing, Heating, Cooling & Electrical
(865) 932-6800 ·
Kodak, TN 37764

Consumer Review Summary

592 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Plumbing, Heating, Cooling & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

570 out of 591 gave 5 stars

Q: Timeliness in responding to your needs:

554 out of 592 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

557 out of 588 gave 5 stars

Q: Communication and follow-up from the Salesperson:

539 out of 588 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

572 out of 588 gave 5 stars

Q: Condition of the work area after job completion:

549 out of 582 gave 5 stars

Q: How likely would you be to use our company again?

572 out of 590 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

571 out of 590 gave 5 stars

Q: Please rate your overall experience with our company:

556 out of 587 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cumberland, KY on Verified Purchase
"Quality-PM always completes their work in a timely manner and explains the operation of installed equipment to my satisfaction. Employees are respectful to persons and property. Clean-up leaves no evidence they were on site! Brandon, Tanner, Justin, and Dustin were great to work with, and I appreciate their HVAC expertise. "
100% rating 100 from Morristown, TN on Verified Purchase
"We gave a 5-star rating all the way. Our install team, Justin and Seth were very professional and knowledgeable. Showed up on time and kept us informed of the work being done. Our experience with this company and the people in it has been excellent!"
100% rating 100 from Knoxville, TN on Verified Purchase
"We are so elated with our experience with the salesperson and installers. Great work, neatly done, quality, aesthetics, professionalism, courteous, and the surprise gift! I have already referred you to my neighbor."
100% rating 100 from Straw Plains, TN on Verified Purchase
"Extremely quick, efficient, knowledgeable, and quality work! I would recommend your company to anyone and everyone......unlike a lot of companies, they actually know what customer service means."
100% rating 100 from Dandridge, TN on Verified Purchase
"Fast and professional!"
100% rating 100 from Sevierville, TN on Verified Purchase
"Couldn’t have asked for a better experience. Knowledgeable, experienced, thorough, and left premises cleaner than when they arrived. "
100% rating 100 from Dandridge, TN on Verified Purchase
"We couldn't have asked for a better experience. Great team worked well together!!! Thank you! "
100% rating 100 from Gatlinburg, TN on Verified Purchase
"Philip, Jesse, Tanner, and Carl were all terrific!"
100% rating 100 from Seymour, TN on Verified Purchase
"Excellent service and very pleased with all our dealings! "
100% rating 100 from Pigeon Forge, TN on Verified Purchase
"I have been using the services of Quality Heating, Air, Plumbing, and Electricity for almost 30 years. They have always provided excellent service. I feel I am in good hands with their crew."
(284 Remaining)