VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Quality Plumbing, Heating, Cooling & Electrical
98.341380543634 100
4.9

625 reviews since January, 2020

Quality Plumbing, Heating, Cooling & Electrical
(865) 932-6800 ·
Kodak, TN 37764

Consumer Review Summary

625 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Plumbing, Heating, Cooling & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

600 out of 624 gave 5 stars

Q: Timeliness in responding to your needs:

582 out of 624 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

588 out of 621 gave 5 stars

Q: Communication and follow-up from the Salesperson:

566 out of 621 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

603 out of 621 gave 5 stars

Q: Condition of the work area after job completion:

579 out of 615 gave 5 stars

Q: How likely would you be to use our company again?

603 out of 623 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

601 out of 623 gave 5 stars

Q: Please rate your overall experience with our company:

586 out of 620 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Morristown, TN on Verified Purchase
"We have been pleased with every service Quality has done for our home."
100% rating 100 from Sevierville, TN on Verified Purchase
"Impeccable service! Installers were so kind and compassionate. My installation was difficult, plus it was up in an attic on a hot day. I had been a few days without air conditioning and it was 100 degrees in my home. Those men stayed until 8:30 at night to finish and get the air running! Then they had a very long drive to get home. I can't thank them enough!"
100% rating 100 from Sikeston, MO on Verified Purchase
"I feel like I can trust you to do what is needed. Thank you for the cookies! They were a wonderful surprise and delicious."
100% rating 100 from Sevierville, TN on Verified Purchase
"Everyone has been professional, courteous, and explained everything that was to be done."
100% rating 100 from Kodak, TN on Verified Purchase
"Quality has always come when I need them. They are always very nice and have done an excellent job."
97% rating 100 from Sevierville, TN on Verified Purchase
"We just had a water heater replaced and a new HVAC system installed. The team from the phone call related to problems, through response, diagnosis, recommendations, and installation, was friendly, professional, and efficient. Thanks!"
100% rating 100 from Sevierville, TN on Verified Purchase
"Fast and done right!"
100% rating 100 from Knoxville, TN on Verified Purchase
"My experience has always been wonderful. I have had you do electrical and plumbing work, and it’s always been top notch! "
100% rating 100 from New Market, TN on Verified Purchase
"They came, looked over the problem, and told me completely what would have to be done. Within a day's time of their first assessment, they were on it and finished by day's end."
100% rating 100 from New Market, TN on Verified Purchase
"Thank you all for a great job!!!"
(304 Remaining)