VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Quality Plumbing, Heating, Cooling & Electrical
98.079988407477 100
4.9

772 reviews since January, 2020

Quality Plumbing, Heating, Cooling & Electrical
(865) 932-6800 ยท
Kodak, TN 37764

Consumer Review Summary

772 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Quality Plumbing, Heating, Cooling & Electrical. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

735 out of 769 gave 5 stars

Q: Timeliness in responding to your needs:

718 out of 770 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

724 out of 766 gave 5 stars

Q: Communication and follow-up from the Salesperson:

692 out of 765 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

742 out of 766 gave 5 stars

Q: Condition of the work area after job completion:

703 out of 758 gave 5 stars

Q: How likely would you be to use our company again?

734 out of 770 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

732 out of 770 gave 5 stars

Q: Please rate your overall experience with our company:

719 out of 767 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
97% rating 100 from Norris, TN on Verified Purchase
"I was very impressed. I was able to get a same-day response on the day I called, and the installation team was on time two weeks later as well."
100% rating 100 from Oak Ridge, TN on Verified Purchase
"This was one of the most professional companies that I have ever used. They returned my calls. Kept in contact with me, and charged me exactly what they quoted. I love my doors(3), and they completed the work in a timely fashion. They are great!"
94% rating 100 from Jefferson Cty, TN on Verified Purchase
"Knowledgeable and friendly team. "
100% rating 100 from Townsend, TN on Verified Purchase
"Les was knowledgeable, courteous, efficient, and flexible. I needed one water heater replaced, showed him another one that I was concerned about, and he was able to coordinate the installation of the two water heaters on the same day. While he was there, a polybutylene pipe burst, and he fixed it. He also replaced a frost-free sillcock valve without any prior notice. Poor guy didn't leave my home until after 6:30 pm. Job(s) well done."
100% rating 100 from Morristown, TN on Verified Purchase
"I was really impressed with Noah when he came to give me the estimate. I have had 4 others, and they all told me that my power pole line needed to be clamped (there was none on it). He took the time to put one on it before he would even discuss business. His willingness to do that is the reason I gave your company the contract. Kyle and his helper, I can't say enough nice things about them, very respectful, very clean, very knowledgeable about what they were doing. Awesome bunch of people to work with!!! Will definitely recommend you guys to anybody!!"
100% rating 100 from Sevierville, TN on Verified Purchase
"Thank You!"
100% rating 100 from Newport, TN on Verified Purchase
"Had an excellent experience. All of your technicians that I have met are outstanding! Thank you!"
100% rating 100 from Sevierville, TN on Verified Purchase
"We appreciated the quick and professional response. Thank you! "
100% rating 100 from Kodak, TN on Verified Purchase
"The service team was easy to work with, was punctual, and offered their service at a reasonable price. I would recommend Quality Plumbing. 100% satisfaction. "
100% rating 100 from Gatlinburg, TN on Verified Purchase
"Trevor and Justin did a great job installing our system. The company should consider them very valuable assets."
(348 Remaining)