VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ball Heating & Air Conditioning
97.764849969382 100
4.9

988 reviews since January, 2020

Ball Heating & Air Conditioning
(228) 222-3333 ยท
Pineville, LA 71360

Consumer Review Summary

988 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ball Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

923 out of 981 gave 5 stars

Q: Timeliness in responding to your needs:

919 out of 985 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

908 out of 980 gave 5 stars

Q: Communication and follow-up from the Salesperson:

829 out of 958 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

937 out of 984 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

920 out of 981 gave 5 stars

Q: Condition of the work area after job completion:

905 out of 972 gave 5 stars

Q: How likely would you be to use our company again?

920 out of 988 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

903 out of 985 gave 5 stars

Q: Please rate your overall experience with our company:

904 out of 984 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Biloxi, MS on Verified Purchase
"We are extremely pleased with the Ball workers who came to our home. We had plumbers, electricians, and HVAC experts who were polite, informative, and diligent workers. They tackled a big job (replacing ducts, taking out water heaters, and adding a tankless one. We highly recommend Ball for home needs. They came when they said they would, calling first. They worked for two days and completed the job beautifully."
100% rating 100 from Ocean Springs, MS on Verified Purchase
"Ryan, Christian, Dakota, and Tristan were all great in the whole process of informing me about the new AC units available. From the initial conversation about the new units, until the actual unit being installed at my house. "
100% rating 100 from Gautier, MS on Verified Purchase
"Keep up the good work!"
100% rating 100 from Gautier, MS on Verified Purchase
"Your installation team was fantastic, very professional, and performed their work very well. When they finished the installation, you could not even know they had been here. Explained everything they had done and needed to be done."
100% rating 100 from Ocean Springs, MS on Verified Purchase
"Great warranty and financing. 0% for 60 months. This makes it affordable for everyone."
100% rating 100 from Gulfport, MS on Verified Purchase
"Professional, friendly and efficient."
100% rating 100 from Perkinston, MS on Verified Purchase
"Excellent service. Top-rate installation."
100% rating 100 from Biloxi, MS on Verified Purchase
"Everyone was friendly, pleasant, knowledgeable, professional, and fast!"
100% rating 100 from Gulfport, MS on Verified Purchase
"The representatives took time to answer all of our questions, and they were very knowledgeable!"
100% rating 100 from Gulfport, MS on Verified Purchase
"Justin and Jay were so professional and deserve 5 stars each; very knowledgeable and efficient."
(428 Remaining)