4.9
1,041 reviews since January, 2020
Consumer Review Summary
1,041 reviews since January, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ball Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
970 out of 1,034 gave 5 stars
Q: Timeliness in responding to your needs:
969 out of 1,038 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
956 out of 1,032 gave 5 stars
Q: Communication and follow-up from the Salesperson:
868 out of 1,007 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
987 out of 1,037 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
968 out of 1,034 gave 5 stars
Q: Condition of the work area after job completion:
951 out of 1,024 gave 5 stars
Q: How likely would you be to use our company again?
967 out of 1,041 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
949 out of 1,038 gave 5 stars
Q: Please rate your overall experience with our company:
951 out of 1,037 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS