Customer Reviews for Ball Heating & Air Conditioning

4.9

1,019 reviews since January, 2020

(228) 222-3333 · CallBallThatsAll.com
Pineville, LA 71360

Consumer Review Summary

1,019 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ball Heating & Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

951 out of 1,012 gave 5 stars

Q: Timeliness in responding to your needs:

949 out of 1,016 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

936 out of 1,010 gave 5 stars

Q: Communication and follow-up from the Salesperson:

853 out of 986 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

968 out of 1,015 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

950 out of 1,012 gave 5 stars

Q: Condition of the work area after job completion:

934 out of 1,002 gave 5 stars

Q: How likely would you be to use our company again?

950 out of 1,019 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

933 out of 1,016 gave 5 stars

Q: Please rate your overall experience with our company:

934 out of 1,015 gave 5 stars

	100% rating 100 by G.R. from Diamondhead, MS on 08/17/25 Verified Purchase "Prompt and courteous installation."
	100% rating 100 by A.M. from Waveland, MS on 08/13/25 Verified Purchase "I was very impressed with your company and the professionalism of your salesperson and installation team."
	88% rating 100 by H.J. from Pass Chris, MS on 08/13/25 Verified Purchase "Sales and installation personnel were friendly and polite. Work was done quickly. Dakota and Christian were easy to work with."
	100% rating 100 by M.B. from Gulfport, MS on 07/18/25 Verified Purchase "It went smoothly and without a hitch."
	98% rating 100 by S.R. from Pass Chris, MS on 07/17/25 Verified Purchase "Overall was an excellent experience from start to finish. Very professional from the phone to the service tech and the installation team. "
	98% rating 100 by J.J. from Biloxi, MS on 06/24/25 Verified Purchase "I feel the Trane line is a good product. The ten years of parts and labor are a good selling point. The salesman was knowledgeable and got me financing. The installers were very good and finished the installation in one day. They answered all my questions. "
	100% rating 100 by B.M. from Waveland, MS on 06/23/25 Verified Purchase "Excellent response. The work was excellent, and everyone was respectful to all members of my family."
	100% rating 100 by A.S. from Lucedale, MS on 06/23/25 Verified Purchase "I'm an old man, and I've relied on professionals my entire career. When you guys got to my house, they immediately set to work. They each knew what they were doing and didn't waste time. They did their business. I've NEVER seen anything like it, ever. And I appreciated their professionalism. I was deeply shocked that they finished and did not leave a mess or path of destruction in their wake!!"
	100% rating 100 by C.G. from Gulfport, MS on 06/23/25 Verified Purchase "Your servicemen were very respectful of me and my home all the time, and did an exceptional clean-up."
	100% rating 100 by R.T. from Long Beach, MS on 06/13/25 Verified Purchase "Everyone was neat and courteous. Worked hard and did a great job!"

(442 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS