VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ball Heating & Air Conditioning
97.649384885765 100
4.9

1,033 reviews since January, 2020

Ball Heating & Air Conditioning
(228) 222-3333 ยท
Pineville, LA 71360

Consumer Review Summary

1,033 reviews since January, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ball Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

962 out of 1,026 gave 5 stars

Q: Timeliness in responding to your needs:

961 out of 1,030 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

948 out of 1,024 gave 5 stars

Q: Communication and follow-up from the Salesperson:

861 out of 999 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

980 out of 1,029 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

962 out of 1,026 gave 5 stars

Q: Condition of the work area after job completion:

945 out of 1,016 gave 5 stars

Q: How likely would you be to use our company again?

960 out of 1,033 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

943 out of 1,030 gave 5 stars

Q: Please rate your overall experience with our company:

944 out of 1,029 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Biloxi, MS on Verified Purchase
"Overall, great experience."
100% rating 100 from Madison, MS on Verified Purchase
"A special "Thank You" to Ryan, our Salesperson, who has also performed maintenance on our A/C and Heating Unit for years. He has always provided us with "Over-the-Top" Customer Service. The Installation Team of Sean and Jay did an excellent job of installing our new Electric A/C and Heating Unit. We appreciated their promptness and hard work."
100% rating 100 from Diamondhead, MS on Verified Purchase
"Prompt and courteous installation."
100% rating 100 from Diamondhead, MS on Verified Purchase
"Everyone we have had dealings with is courteous, conscientious, and extremely knowledgeable of all phases of the business. They work well together and keep me informed as to their progress. "
100% rating 100 from Waveland, MS on Verified Purchase
"I was very impressed with your company and the professionalism of your salesperson and installation team."
88% rating 100 from Pass Chris, MS on Verified Purchase
"Sales and installation personnel were friendly and polite. Work was done quickly. Dakota and Christian were easy to work with."
100% rating 100 from Biloxi, MS on Verified Purchase
"Great company and great staff!"
100% rating 100 from Gulfport, MS on Verified Purchase
"It went smoothly and without a hitch."
98% rating 100 from Pass Chris, MS on Verified Purchase
"Overall was an excellent experience from start to finish. Very professional from the phone to the service tech and the installation team. "
98% rating 100 from Biloxi, MS on Verified Purchase
"I feel the Trane line is a good product. The ten years of parts and labor are a good selling point. The salesman was knowledgeable and got me financing. The installers were very good and finished the installation in one day. They answered all my questions. "
(446 Remaining)