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Bee Right There Heating and Air
97.59761663286 100
4.9

396 reviews since November, 2020

Bee Right There Heating and Air
(805) 466-2237 ยท
ATASCADERO, CA 93423

Consumer Review Summary

396 reviews since November, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bee Right There Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

377 out of 394 gave 5 stars

Q: Timeliness in responding to your needs:

351 out of 396 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

367 out of 394 gave 5 stars

Q: Communication and follow-up from the Salesperson:

341 out of 390 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

372 out of 395 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

361 out of 395 gave 5 stars

Q: Condition of the work area after job completion:

343 out of 392 gave 5 stars

Q: How likely would you be to use our company again?

376 out of 397 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

377 out of 396 gave 5 stars

Q: Please rate your overall experience with our company:

366 out of 395 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Orcutt, CA on Verified Purchase
"As always, it was a pleasure going through BRT. Erica is always so friendly and helpful in getting us service quickly. Patrick is also a great person to work with. My wife and I have grown to trust Patrick very much. We even recommended BRT to our elderly neighbor who needed a full duct system installed under her home. They treated her very well. Jorge and Jerard installed the AC unit. It was an all-day task, and then some. At the end, something went wrong, and the AC unit wouldn't work properly. They stayed and troubleshot the issue over and over and eventually fixed it (Likely a frayed wire inside a wall). I appreciate that they stayed late to ensure we got a perfectly running AC system. Both were very professional, friendly, and knowledgeable about their duties. They also took the time to explain things as they were doing them. I know it's only been ten months, and 3-4 interactions with BRT, but we've grown to trust them and have no reservations about recommending BRT to anyone."
100% rating 100 from Los Osos, CA on Verified Purchase
"OVER ALL IT WAS A GOOD EXPERIENCE!"
100% rating 100 from Atascadero, CA on Verified Purchase
"My first call to Bee Right There was for maintenance. I was very impressed by the technician, so I decided to go with Bee Right There for my new furnace. "
100% rating 100 from Santa Maria, CA on Verified Purchase
"It was a great experience, start to finish. Everyone was professional, courteous, and very knowledgeable. The installation of my furnace was done in a very timely manner. I would recommend this company."
100% rating 100 from Atascadero, CA on Verified Purchase
"I recently needed to replace my HVAC system. I obtained 3 bids locally, and while Bee Right There was not the least expensive, I had had good previous interactions with them. They were prompt in setting the install date and worked with me around my schedule. Showed up early, got right to work with a professional and friendly crew. They originally thought it might be two days, but the 5 man crew was out in about 7 hours. Neat, clean, on top of things, and Lenny made sure all was running smoothly before they were gone. Systems aren't cheap these days, but I felt in good hands and comfortable with all my dealings with the company. HIGHLY RECOMMEND. "
95% rating 100 from Sn Luis Obisp, CA on Verified Purchase
"I appreciate the quick response. I really don't know how well the quality of work is because I had the HVAC installed for a tenant. So far, however, the tenant has been very satisfied, and that's enough for me. Thank you for your prompt response!"
100% rating 100 from Paso Robles, CA on Verified Purchase
"Fast, friendly, efficient, and knowledgeable people at this company! "
95% rating 100 from Creston, CA on Verified Purchase
"Everyone at this company is friendly, down to earth, and pleasant to deal with. Prices are in line with other bids, and better service!"
100% rating 100 from Paso Robles, CA on Verified Purchase
"Jamie and Erica are always helpful when I call. Lenny was outstanding. I really appreciated his professionalism and efforts. We love our new system. Thank you to Mark, too! "
92% rating 100 from Morro Bay, CA on Verified Purchase
"Thorough, professional, efficient!"
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