"Derrick was the third HVAC salesperson that I met with. He was knowledgeable and was not trying to hard sell me. He answered all of my questions and discussed things I did not even think of. Very professional. Your installation guys were good. I bought us all pizza and had lunch with them. I had some concerns about the condensation lines, and Robert and your guys came back to make it right. The follow-up NATE inspection was a plus, too. Overall, you folks did a great job. From beginning to end. Sending us a thank-you gift of fresh cookies was a nice touch. I’m happy to be part of the E Smith family now. I have confidence that we will have a longstanding relationship, and I will let friends and family know about our positive experience. Thanks again!"
Verified Purchase
