"Your technician, Cris, represents your company with such honesty, friendly service, and attitude. Cris explained what was wrong with my unit, its age, and the pros and cons of repairing or replacing, not just in technical wording of parts but in easy-to-understand terminology. It was also so sweet that we received a surprise tin of cookies from your company! I have to say your company has very kind and professional employees. We were going through a very stressful time when we replaced our furnace and AC units. This may not seem to be a big deal, but when you meet so many people, and it’s been several weeks for an employee to remember you, it is nice that Cris represents your company in the highest manner. "
Verified Purchase
