"Tom was prompt, courteous, and friendly. He performed an extremely thorough inspection of my furnace as it shut down two days prior to his visit (reset worked so I had heat). I was able to speak to someone on the weekend and schedule an appointment for Monday. I was very pleased with how thoughtful he was as to why my furnace continues to malfunction intermittently. He was also patient in explaining to me what the issue most likely was, which I appreciated."
Verified Purchase
