"Many thanks to Luke for the referral and for coordinating with the sales team. And a shout out to Trina who does a magnificent job lining up the jobs, explaining everything over the phone, and sending along with the documents in a timely manner. And thank you for the sweet gift in the mail. I LOVE my new heating system - it is so quiet and makes me feel comfortable and secure. I am sure I will feel the same when the AC is required in the heat of summer. You are a wonderful company to work with and I feel very good about this major purchase, and your support of it in the future."