"I wanted to take a moment to recognize the exceptional customer service we received on 5/26/25 from your team at Ferran. Two technicians—Terrance and Kyle—each came out separately and were both courteous, respectful, and highly professional. They represented your company in the best possible way. I would also like to add that we had Terrence come out on June 2nd to troubleshoot another issue; he was able to figure out what was going on. I would also like to acknowledge Shannon and Ashley for the incredibly friendly AND helpful demeanour. They truly begin the conversation with a positive attitude and make everything else easy. Thank you so much!"
Verified Purchase
