"John was amazing at explaining our options for getting a new system. He went above and beyond, even fixing a warranty issue on an air handler that a different company installed. John continued to answer our questions even after he left. The receptionists were very polite when answering the phone and connected me to the correct people quickly. Andrew answered our technical questions and even offered to answer my husband's questions when my husband finished work after normal operating hours. Austin and Mike were on our installation team. They were very kind and patient with my young child who asked a million questions and loved watching them work. The platform they built looks wonderful and sturdy. They cleaned up all the trash and removed it from my house. They took extra care to lay out blankets and protect our wooden floors! I would not hesitate to use their team again! The house has been so cool since installing the new system! "
Verified Purchase
