Automated gift packages for
HVAC, plumbing & electrical companies
HVAC, plumbing & electrical companies
Our freshly-baked gift packages can be fully
automated with leading dispatch software:
ServiceTitan, FieldEdge, Housecall Pro, CertainPath, and more.
Build specific automation rules to send a gift based on your parameters.
Automated + personalized:
Cookies are freshly baked early in the morning, then hand-packed and drop-shipped to your customers with a custom greeting card.
Powerful integrations with HVAC software: ServiceTitan, FieldEdge, Housecall Pro and more. Automate who receives different gift packages when you mark the Job "Complete."
Track customer responses and respond quickly to alerts. Motivate the team with employee leaderboards and powerful reports.
Hand-tied and freshly baked right here in Kennesaw, GA.
Control who receives different gifts, card messages,
or survey questions with custom automation rules.
See how it all works
Happiness is an unexpected cookie gift
“In addition to a superior service experience, we were especially touched when we received a gift in the mail – freshly made cookies. No company/business has EVER done anything as thoughtful and considerate. Just this simple act alone cemented our future business with you. Thanks so much for your kindness.”
-Larry (gift recipient from Burke, VA)
HVAC Installation Customer
“The entire experience of purchasing, financing, and installation of the AC/Heating combo was great. The best surprise was receiving an insulated food bag as a thank you gift in the mail after the job was completed…totally unexpected! But the sweetest surprise was opening the bag and finding a bag of delicious baked cookies that were soft and delicious! What a novel idea, thanking your customer for their business with a gift and not just words! 5-star plus rating!!”
– Gift recipient from Tucson, AZ
HVAC Installation Customer
Happiness is an unexpected cookie gift.
“The entire experience of purchasing, financing, and installation of the AC/Heating combo was great. The best surprise was receiving an insulated food bag as a thank you gift in the mail after the job was completed…totally unexpected! But the sweetest surprise was opening the bag and finding a bag of delicious baked cookies that were soft and delicious! What a novel idea, thanking your customer for their business with a gift and not just words! 5-star plus rating!!”
– Gift recipient from Tucson, AZ
HVAC Installation Customer
Trusted by
+100s more nationwide
Trusted by:
+100s more nationwide
Frequently Asked Questions
Gifts start at just $8.45, and a wholesale membership starts at $360. Through automation rules, you can trigger smaller gifts for smaller jobs and larger gifts for bigger jobs. We recommend scheduling a 30-minute discovery call with us, where we can help you dial-in a more specific budget, based on your shop’s volume, and recommended best practices from top contractors we work with.
You will be able to set thresholds and custom rules based off any data parameter in ServiceTitan. This includes invoice amounts, job ID’s, tags, technicians, and many more. There are also exclusions to override any rules, create budgets, and construct a reliable workflow.
To Your Success gifts start at just $8.45, and many of our contractors like to send one of our economy gift options for higher service tickets. You are encouraged to schedule a 1:1 discovery call with our team, where we can share best practices and help you dial-in a budget!
Absolutely! We’ll help design the item and provide examples. Customized gifts are optional (we have lots of stock gift selections too) but a great way to match your branding and marketing efforts. Logo setup is $175 (full color logo). The minimum on most customized items is 50; we create a batch and stock them for you to use throughout the year, reordering as needed. Our rubber patch cooler is the only item with a 300 minimum; it is our highest quality cooler, custom manufactured with your logo as a 3D sewn rubber patch.
There’s no minimum on stock gifts. With customized logo gifts, we have to produce at least 50 at a time and stock them for you to use however often you need. You do not have to prepay for all 50 gifts up front, but we do require just a $10 deposit per gift up front on customized items.
Definitely. For instance, you might have a set of questions for your Installation jobs and a separate set of questions for your Service calls. You can have as many different question sets as needed, and the connection with ServiceTitan will automatically ensure the correct survey is included with your gift or eTouch.
Our infrastructure is designed to handle large companies (or small). If you have a network of locations/brands, we can keep all of that data straight and support different gift packages, greeting card messages, surveys, Google review links, and more specific to each location. You can empower your general managers with powerful reporting, like real-time alerts related to only their location.
Gifts are shipped 2-3 Day USPS Priority Mail, and shipping rates are based on the destination zip code per the USPS.
