TO YOUR SUCCESS, INC. (the “Company”) respects the privacy of its Clients and the visitors and users of its websites and web services.
The Company collects information differently from different types of people. Visitors to the Company’s website and users of the Company’s Services are divided into several categories:
“Clients” are businesses who purchase the Company’s Services, including the Company’s Consumer feedback and Consumer survey Services.
“Consumers” are individuals who have purchased products or services from a Client and who interact with the Company or the Company’s website in connection with the Company’s Consumer feedback and Consumer survey Services.
“Unregistered Users” are persons who visit the Company’s website but who are not Clients or Consumers.
“Prospects” are persons who visit the Company’s website or respond to a Company web service voluntarily, indicating that they are interested in the Company’s Services and may be willing to become a Client (either on their own behalf or on behalf of a company they represent).
How the Company Collects Personal Information
“Personal Information” is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing, as well as log-in information and passwords (other than log-in information and passwords that constitute “Financial Information” as defined below). We pay close attention to how Personal Information is collected, used, and shared, and we use Personal Information sensibly.
The Company does not collect Personal Information from Unregistered Users. The Company may collect Personal Information from Clients, Prospects and Consumers.
The Company collects Personal Information from Clients through the online order processing and billing process in which Clients are asked to identify themselves and to provide their names, addresses, email addresses, telephone numbers, and similar identifying information. In addition, the Company’s Services require that the Company collect from Clients the names and identifying information of certain Client Consumers.
The Company collects Personal Information from Prospects when they identify themselves to the Company as wishing to receive more information about the Company or its Services. The Company may collect a Prospect’s name, address, email address, telephone number, corporate representation and other identifying information from a Prospect.
The Company collects Personal Information from Consumers when those Consumers respond to a request to complete a Consumer survey or Consumer feedback form. The Personal Information collected from the Consumer may include the Consumer’s name, mailing address and type of products or services purchased by the Consumer from the applicable Client. The Company also collects Personal Information from Consumers when Clients provide the Company with Personal Information they have obtained from Consumers.
How the Company Collects Financial Information
“Financial Information” is information about a person’s financial condition or information about a person’s bank accounts, credit accounts, financial accounts, escrow accounts (such as PayPal or similar services), payment history, and records of invoices to that person, payments made by that person, other information pertaining to payment obligations, log-in information, and payments to online accounts that have the power to initial or to receive payments.
We pay close attention to how Financial Information is collected, used, and shared, and we use Financial Information sensibly.
The Company does not collect Financial Information from Consumers, Prospects or Unregistered Users. All users of the Company’s website that provide Financial Information are Clients.
The Company collects Financial Information from Clients through the online order processing and fulfillment process and the online billing process in which Clients are asked to provide a means of effecting payment for goods or services received from the Company and through which information is created pertaining to Company invoices, Client payments, and other data pertaining to Client payment obligations.
Use of Personal Information
We use Personal Information regarding Consumers in order to fulfill Services on behalf of Clients, including (1) the delivery of gifts and emails to Consumers when requested by Clients, (2) the solicitation of Consumers to complete Consumer feedback and Consumer satisfaction surveys, and (3) the analysis of Consumer feedback and Consumer satisfaction surveys completed by Consumers for the benefit of Clients. We use the information and descriptions provided by Consumers in response to such feedback solicitations and satisfaction surveys in order to help our Clients understand the needs and preferences of their Consumers and to publicize the Clients through the positive remarks made by their Consumers.
We do not share the Personal Information of Consumers with anyone other than the Clients who provided that Personal Information.
We use Personal Information regarding Prospects in order to solicit those Prospects to become Clients (either directly or on behalf of companies they represent). We may send email, direct mail and other solicitations to Prospects with respect to the Company’s Services. A Prospect may “opt-out” of receiving solicitations from the Company at any time by (1) following the opt-out instructions provided in an email from the Company or (2) sending an email to firstname.lastname@example.org that clearly identifies the Prospect and clearly expresses the desire to opt-out from receiving additional solicitations.
Use of Financial Information
We may use Financial Information collected from Clients in order to bill Clients for fees due, process payments, collect amounts due, manage Client billing disputes, and otherwise manage the billing and collection of fees from Clients in accordance with their respective agreements with the Company (collectively, the “Billing Process”).
We do not share Financial Information with other parties (except to the extent Financial Information is shared with banks, financial intermediaries, or collection agencies in connection with the Billing Process).
Personal Information Collected via Technology
We may correlate information we collect from website visitors through technical means to Personal Information we have regarding Consumers. When applicable, if a Consumer visits our website we may collect information from that Consumer, correlate that information to the Personal Information regarding that Consumer provided by a Client, and archive all of that information in our systems. We may use all of that information for the benefit of the Client in relation to our Consumer feedback and Consumer survey Services.
Personal Information We Receive from Other Sources
We may receive Personal Information about you from other sources like your telephone or fax number. We may add this information to the information we have already collected about you in order to improve the solutions and services we provide.
Disclosure of Personal Information
We do not sell Personal Information that we collect from Clients or Consumers to third parties. We may engage third parties to assist us, and, in connection with such assistance, we may provide them with Personal Information that we have collected from Clients and Consumers and that is necessary for them to assist us.
We also use third parties to maintain and to store Personal Information and to process any payment you make to us. Generally, these third parties are required not to use your Personal Information other than to provide the services requested by the Company.
To the extent we disclose Personal Information to any third parties who are acting on our behalf, those third parties are subject to duties of confidentiality that prohibit them from disclosing such information to anyone and from using that information for any purpose other than in the course of providing assistance to us.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on the Company; or (b) to protect and defend the rights or property of the Company or our subscribers.
Your Choices Regarding Your Personal Information
Should you decide to stop receiving e-mail communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail. If at any time you wish to subscribe to any communications from us, you may do so by contacting us at email@example.com. Despite your indicated e-mail preferences, we may send you e-mail regarding updates to legal notices applicable to the account you created with us. From time to time, we may contact you by telephone to offer you products or services which we believe may be valuable to you. Should you prefer not to receive such calls, please advise the representative who contacts you or contact customer service.
Our services are not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.
Links to Other Sites
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No service provider, including our Company, can fully eliminate security risks associated with Personal Information.
To Your Success, Inc.
3522 Acworth Due West Rd., NW
Kennesaw, GA 30144
Choice of Law
Updated August 22nd, 2017