Oliver Heating & Cooling
With over 200 employees and hundreds of customer interactions daily, Oliver wanted a consistent way to express tangible appreciation while managing customer feedback in real time.
With over 200 employees and hundreds of customer interactions daily, Oliver wanted a consistent way to express tangible appreciation while managing customer feedback in real time.
Pugh needed help with customer feedback and retention and was looking for a reliable process that wouldn’t bog down team members in the office or field.