
Frequently Asked Questions
See current gift pricing here, and current wholesale membership pricing here. Through automation rules, you can trigger smaller gifts for smaller jobs and larger gifts for bigger jobs. We recommend scheduling a discovery call, where our team can help you build a gifting plan that meets your needs.
Yes! You can set thresholds and custom rules based off invoice amount, job type, business unit, and more. Our team can recommend best practices for a gifting plan.
To Your Success offers economy gifts for service and maintenance plan customers. See our economy options here.
To Your Success offers a variety of custom-branded gifts filled with our delicious, freshly baked cookies. We design, produce, stock, and ship your gifts directly to your customers. See our current logo gift options here.
There’s no requirement to send a minimum number of gifts each month. For custom-branded gifts, there is a minimum production run to stock your gift. See current options and minimums here.
Definitely! For instance, you might have a set of questions for your Installation jobs and a separate set of questions for your Service calls. The question set delivered to your customer is dynamic/automated based on the business unit. Your customers can complete surveys online or using the postage-paid survey included with their gift package.
Our infrastructure is designed to handle large companies (or small). If you have a network of locations/brands, we can keep all of that data straight and support different gift packages, greeting card messages, surveys, Google review links, and more specific to each location. You can empower your general managers with powerful reporting, like real-time alerts related to only their location.
Gifts are baked and shipped out within 2 business days of when we receive your recipient’s name and address. Typical transit time is 3 business days.