Using the Wow Factor to Build Your Home Services Business

“I know a guy.” Are you “the guy” everyone says they know when their friends and family mention needing a home service?  Homeowners tend to sing the praises of a single provider when they are [...]

Some startup ideas are half-baked. This one wasn’t.

In Celebration of 20 Years: 1998-2018   Pop quiz: What do freshly baked cookies, customer surveys, and online reviews have in common? Answer: Jim Childers. Twenty years ago, my father-in-law [...]

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