Creating happy. Avoiding angst.

Tips from a long-time industry veteran. In today’s “instant” society filled with all of the “about me” and “right now” expectations, how can you know what is important to your customer? How do [...]

6 Ways to Improve the Customer Experience

Recently I was babysitting “Spanky”, my in-laws medium-sized, energetic canine, who was with me in the bank drive-through. The teller noticed Spanky in the backseat and we had a...

Success Story: Superior Van & Mobility

Superior’s team of around 100 employees across 11 stores changes thousands of lives each year. They've always taken customer relationships seriously, but they needed a unique yet easy way to [...]

Success Story: Oliver Heating & Cooling

200 employees and residential revenue over $30 million/year. Oliver needed a turn-key, consistent mechanism for thanking their customers with a gift, capturing and managing customer feedback, and [...]

page  4  of  4

Ready to delight customers and harness the power of real-time customer feedback?

Schedule a Demo Today